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- Tasks: Support hotel operations during the night, ensuring excellent guest service.
- Company: Join a historic boutique hotel with a vibrant atmosphere.
- Benefits: Competitive salary, career development, employee discounts, and social events.
- Why this job: Perfect for night owls seeking a dynamic work environment and unique experiences.
- Qualifications: Hotel reception experience and strong communication skills required.
- Other info: Part-time role with opportunities for growth in a global hotel group.
The predicted salary is between 15500 - 19500 £ per year.
Are you a typical 'night owl' used to working throughout the night? Do you have hotel reception experience and are looking for a professional new work environment to join? If yes, please read on… We are looking for a competent Night Porter that can support with the running of the hotel when most people's days are coming to an end!
As your title implies, you'll be working through the night and into the morning, usually between the hours of 9:30pm and 8am. As the hotel is open 24 hours a day, the type of customer you'll be dealing with may differ from those that you normally see at 3pm. They won't all be sober, and many may well be in their pyjamas…
As Night Porter, you'll support the Night Duty Managers to ensure the effective running of the hotel during the night operation and supporting the Night Audit processes. Responsible for ensuring our guests receive the highest levels of service, the nights team will provide a continual presence for guests, responding to requests and dealing with any enquiries on reception, switchboard or from the hotel. You will have strong communication skills, and your commitment to delivering the highest levels of customer service will be unrivalled.
A night in the life of a Night Porter is never dull, and this is an exciting opportunity to join a fantastic team on a part-time, permanent basis (30 hours per week over 3 shifts) in an excellent calibre of hotel!
The ideal candidate will have:
- Previous experience in a hotel environment
- Excellent problem solving & multi-tasking skills
- Confidence, professionalism and an engaging personality
- Exceptional attention to detail & a passion for the industry
About The Hotel: Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork. The hotel has one restaurant, a coffee shop and 2 bars, one of which hosts some of the city's top acoustic musicians every Friday and Saturday night.
For you, we offer a benefits package including:
- Life Assurance
- Cash Health Plan cover option available
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide!
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- Subsidised car parking
- Social Events, Wellbeing and Team Activities
- Uniform (Laundry / Dry Cleaning for Uniform)
- Length of Service related holiday scheme
- Recommend a Friend Scheme and many more!
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
If this sounds like the perfect opportunity for you then please, apply now!
Key information:
- Role: Night Porter (Part-time)
- Salary: £19,281.60 p/a + Benefits
- Hours of Work: 30 over 3 shifts per week
About The Group: Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character, and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Night Porter in Liverpool employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. You never know who might have a lead on a Night Porter position or can put in a good word for you.
✨Tip Number 2
Be ready for the night shift! Since this role is all about working through the night, make sure you’re prepared to discuss your experience with late-night shifts and how you handle the unique challenges that come with them.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for guests in previous roles. This will highlight your commitment to delivering top-notch service, which is key for a Night Porter.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our fantastic team.
We think you need these skills to ace Night Porter in Liverpool
Some tips for your application 🫡
Show Off Your Night Owl Skills: Since this role is all about working through the night, make sure to highlight any previous experience you have in night shifts or hotel reception. We want to see how you thrive when others are winding down!
Customer Service is Key: Your application should reflect your commitment to delivering top-notch customer service. Share examples of how you've gone above and beyond for guests in the past. We love a good story!
Attention to Detail Matters: As a Night Porter, you'll need to keep everything running smoothly. Make sure your application is free from typos and errors. Show us that you pay attention to the little things – it sets a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you're keen on joining our fantastic team!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Night Shift
Familiarise yourself with the unique challenges of working nights. Understand that guests may be in different states of mind and prepare to handle various situations with professionalism and a calm demeanour.
✨Showcase Your Hotel Experience
Be ready to discuss your previous hotel reception experience in detail. Highlight specific instances where you provided excellent customer service or solved problems, as this will demonstrate your capability for the role.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since you'll be dealing with guests at all hours, showing that you can communicate effectively, even under pressure, is crucial.
✨Emphasise Attention to Detail
Prepare examples that showcase your attention to detail. Whether it’s managing guest requests or ensuring the hotel runs smoothly during the night, being meticulous is key to excelling as a Night Porter.
