Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT systems in a busy hotel and support guests with tech issues.
- Company: Join Millennium Hotels and Resorts, a global leader in hospitality.
- Benefits: Enjoy social events, private medical cover, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in hospitality tech.
- Qualifications: Experience in IT management, especially in hospitality, is essential.
- Other info: Flexible hours with opportunities for growth and worldwide discounts.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an energetic IT Manager for this busy hotel to aid in managing the IT environment, as well as evaluate, plan, design, implement, and monitor all systems. You will be reporting to the General Manager and work with our IT Director on Group's standards, and monitor the daily, weekly, and monthly operations of the hotel, including the integrity of computer systems, ordering equipment, granting user rights, providing support on all IT-related issues, and assisting hotel guests with technical issues they experience while staying in our hotel. Additionally, the IT Manager will work with the wider IT Team, vendors, consultants, operations departments, and guests to ensure satisfaction of all users and an efficient and positive work environment.
Responsibilities:
- Previous experience of working within a similar IT Support Technician or IT Management role, ideally within a Hospitality environment.
- Office Hours; however, some evening, night and weekend work will occasionally be required along with ‘on call / call out' responsibilities in emergency situations.
- To have excellent numeric, literacy and keyboard skills.
- Excellent knowledge of Windows environment servers and stations, Active Directory, Switching & Firewalls, Telephony & mobile.
- Good knowledge of Opera/Opera Cloud PMS, Networking, Micros Point of Sale and other hotel systems.
- Exceptional attention to detail, time management and communication skills a must including an excellent level of spoken & written English required.
Benefits:
- Social Events, Wellbeing and Team Activities.
- Training and development.
- Private Medical cover.
- Bonus.
- Pension.
- Salary Sacrifice Scheme.
- Career development and salary reviews.
- Interest free Season Ticket Loan Scheme.
- 1 Volunteer Day per year (fully paid and in addition to your annual leave).
- Complimentary meals prepared for you by our chefs.
- Length of Service related holiday scheme.
- My Millennium discount perks.
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets.
- Life Assurance.
- Recommend a Friend Scheme.
About The Group:
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character, and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
IT Manager employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and IT sectors. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, especially those relevant to hospitality. This gives potential employers a tangible sense of what you can bring to the table, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its IT environment. Familiarise yourself with their systems and be ready to discuss how your experience aligns with their needs. We want you to walk in confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you on board!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience in managing IT environments, especially in hospitality. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our hotel. Mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Technical Skills: We love tech-savvy candidates! Be sure to list your knowledge of Windows servers, Active Directory, and any hotel systems like Opera. This will help us see your fit for the role right away.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows servers, Active Directory, and hotel systems like Opera. Be ready to discuss how you've used these technologies in past roles, especially in a hospitality setting.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in previous jobs. Think about specific challenges you faced and how you resolved them, particularly in high-pressure situations where guest satisfaction was at stake.
✨Communicate Clearly and Confidently
Since you'll be working with various teams and guests, practice explaining technical concepts in simple terms. This will demonstrate your communication skills and ability to work collaboratively with non-technical staff.
✨Demonstrate Your Attention to Detail
Bring examples of how your attention to detail has positively impacted your previous workplaces. Whether it’s through meticulous system monitoring or ensuring user rights are correctly assigned, show that you can maintain high standards.