Human Resources Manager

HR Manager – People Department, Millennium Hotels UK/EU

The Chelsea Harbour Hotel is looking for an HR Manager who will play a key role in providing support across the department while managing the day-to-day running of the People department, focusing on employee experience from onboarding, recruitment and retention to training, development and well‑being.

Pay range: (information provided on the page – discuss with recruiter).

Responsibilities

• Support Senior Managers with employee relations, health and wellbeing, and people policies; provide guidance on HR issues and oversee employee relations cases.
• Train Heads of Department on policies, procedures and best practices, keeping them up‑to‑date with employment law.
• Assist Managers with recruitment needs and ensure a smooth onboarding experience for new starters.
• Collaborate with central HR functions, conduct hotel talent reviews and maintain succession and attraction plans that meet workforce demands.
• Organise and promote employee engagement initiatives across business areas.
• Partner with leadership to positively impact engagement and retention rates as custodian of employee experience.
• Support the delivery and coordination of talent acquisition events, attraction projects and external partnership initiatives (graduates, interns, apprentices).
• Keep up to date with best practice, personal development and legislation.
• Help deliver and communicate new HR initiatives, policies and procedures and participate in regional projects.
• Support the effective communication strategy for employees.
• Drive the employee lifecycle – recruitment experience, onboarding journey, performance reviews, development & succession, exit interview support.

Qualifications

• Proven experience in Human Resources management.
• Strong leadership skills with the ability to inspire and develop a high‑performing team.
• Excellent interpersonal and communication skills at all organisational levels.
• Thorough knowledge of employment laws, regulations and best practices.
• Exceptional problem‑solving and decision‑making abilities.
• Experience collaborating with peers across a matrix HR structure.

Benefits

• Social events, wellbeing and team activities.
• Training and development opportunities.
• Pension salary sacrifice scheme.
• Career development and salary reviews.
• Interest‑free season ticket loan scheme.
• 1 volunteer day per year (fully paid and in addition to annual leave).
• Complimentary meals prepared by our chefs.
• Length of service‑related holiday scheme.
• My Millennium discount perks.
• Discount on accommodation worldwide and 50% off food and beverage outlets.
• Life assurance.
• Recommend a friend scheme.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties are placed into collections – Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore – each with a distinct personality and opportunities for career development.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources

Industries

Hospitality

Location

London, England, United Kingdom