Hotel General Manager

Hotel General Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Lead a dynamic hotel team and create memorable guest experiences.
  • Company: Join Millennium Hotels & Resorts, a global leader with over 120 unique hotels.
  • Benefits: Enjoy bonuses, private medical cover, training, and discounts on worldwide accommodations.
  • Why this job: Be part of a creative culture that values teamwork and innovation in hospitality.
  • Qualifications: Experience in Lifestyle brands and a hands-on approach to management are preferred.
  • Other info: Opportunity for career development and community engagement through volunteer days.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Are you ready for your next adventure?

We're looking for a General Manager to join the team at Millennium Knightsbridge Hotel.

As a General Manager, you’ll have an entrepreneurial spirit and a proven track record of growing a fantastic team and leading from the front. You’ll be leading this soulful hospitality through unique experience. We want you to curate humour, love, creativity and to lead your teams and have those memorable moments.

Our General Manager will have experience within a Lifestyle brand to prepare the hotel for potential re-branding to M Social brand.

"At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer."

A little about you

  • Actively seek ways to deliver a memorable guest experience and empower & inspire the hotel team to do the same
  • Creates an environment where teamwork is encouraged and recognised.
  • Experience within Lifestyle Brands Preferred
  • Creates an environment where creativity and innovation are recognised & rewarded.
  • Initiates and monitors Energy conservation plan & strategy.
  • Achievements that show resourcefulness, creativity, initiative and the ability to multi-task
  • Ensures the safety and quality of the building, facilities and services through the implementation of a preventive maintenance plan & crisis Management plan.
  • Tech-Savvy Skill Set
  • Maximise revenue opportunities and control costs in line with targets, while providing added value to hotel guests
  • Hands-on mentality & enjoy being in a dynamic “hands-on” work environment
  • Builds ties in the community to promote the hotel and bring the community into the hotel.

We offer a benefits package including:

  • Bonus
  • Private Family Medical cover
  • Social Events, Wellbeing and Team Activities
  • Training and development
  • Pension Salary Sacrifice Scheme
  • Career development and salary reviews
  • Interest-free Season Ticket Loan Scheme
  • 1 Volunteer Days per year (fully paid and in addition to your annual leave)
  • Complimentary meals prepared for you by our chefs
  • Length of Service-related holiday scheme
  • My Millennium discount perks
  • Discount on Accommodation worldwide and 50% Food and Beverage Outlets
  • Life Assurance
  • Recommend a Friend Scheme

About the Hotel:

The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital’s most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites.

The guests can choose to meet at the Babette, a lively lounge bar and the perfect spot for lunch, dinner or drinks on the charming outdoor terrace.

About the Group:

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

Hotel General Manager employer: Millennium Hotels UK/EU - Careers

At Millennium Hotels & Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork. As the General Manager at the Millennium Hotel London Knightsbridge, you'll enjoy a comprehensive benefits package, including private medical cover, training and development opportunities, and unique perks like complimentary meals and discounts on accommodations worldwide. Join us in a dynamic environment where your entrepreneurial spirit can thrive, and help us create memorable experiences for our guests while fostering a culture of inclusion and empowerment.
M

Contact Detail:

Millennium Hotels UK/EU - Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel General Manager

✨Tip Number 1

Show your entrepreneurial spirit by sharing specific examples of how you've successfully led teams in the past. Highlight any unique initiatives you've implemented that improved guest experiences or team dynamics.

✨Tip Number 2

Familiarize yourself with the Lifestyle brand concept and be prepared to discuss how you can contribute to the potential re-branding to M Social. Research their values and think about how your experience aligns with their vision.

✨Tip Number 3

Demonstrate your tech-savvy skills by discussing any relevant software or tools you've used in previous roles. Mention how these tools helped you maximize revenue opportunities or improve operational efficiency.

✨Tip Number 4

Emphasize your community engagement strategies. Share examples of how you've built ties with local businesses or organizations to promote your hotel and enhance guest experiences.

We think you need these skills to ace Hotel General Manager

Leadership Skills
Team Building
Guest Experience Management
Creativity and Innovation
Resourcefulness
Multi-tasking
Financial Acumen
Cost Control
Preventive Maintenance Planning
Crisis Management
Community Engagement
Tech-Savvy
Communication Skills
Entrepreneurial Spirit
Adaptability

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Millennium Hotels & Resorts and their commitment to inclusion and creativity. Reflect this understanding in your application to show that you align with their values.

Highlight Relevant Experience: Emphasize your experience within Lifestyle brands and any achievements that demonstrate your resourcefulness, creativity, and ability to lead a team. Use specific examples to illustrate your impact.

Showcase Your Leadership Skills: Detail your leadership style and how you empower and inspire teams. Mention any initiatives you've led that improved guest experiences or fostered teamwork.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the General Manager position. Use keywords from the job description to ensure your application stands out.

How to prepare for a job interview at Millennium Hotels UK/EU - Careers

✨Show Your Entrepreneurial Spirit

As a General Manager, it's crucial to demonstrate your entrepreneurial mindset. Share specific examples of how you've successfully led teams and driven growth in previous roles, especially within lifestyle brands.

✨Emphasize Team Empowerment

Discuss your approach to empowering and inspiring your team. Highlight instances where you've created a collaborative environment that encourages creativity and teamwork, as this aligns with the hotel's values.

✨Demonstrate Tech-Savvy Skills

Since the role requires a tech-savvy skill set, be prepared to discuss your experience with technology in hospitality. Mention any tools or systems you've used to maximize revenue opportunities and enhance guest experiences.

✨Connect with the Community

Talk about your strategies for building ties within the community. Share examples of how you've successfully promoted your previous hotels and engaged local businesses to create memorable experiences for guests.

Hotel General Manager
Millennium Hotels UK/EU - Careers
M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>