At a Glance
- Tasks: Clean guest rooms and ensure a top-notch experience for all visitors.
- Company: Join the vibrant team at Millennium Hotels UK, where your skills are valued.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation worldwide.
- Other info: Work in a historic hotel with a supportive and inclusive culture.
- Why this job: Make a real difference in guests' stays while growing your career in hospitality.
- Qualifications: No prior experience needed, just a passion for cleanliness and customer service.
The predicted salary is between 10 - 12 £ per hour.
Here at Millennium Hotels UK, we value your skills, encourage growth by nurturing your personality, and reward your dedication. You'll learn not only from your fellow colleagues but also through our academy, where you'll be able to excel in your career with apprenticeship and develop your careers within our Brands.
The Copthorne Aberdeen is looking for a Casual Housekeeping Assistant who will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. As a Casual Housekeeping Assistant, you will ensure a high level of customer satisfaction is offered at all times, in line with our core values and standards, and that guests' expectations are exceeded.
- Role: Housekeeping Assistant
- Working Hours: As required
- Address: Copthorne Hotel Aberdeen, 122 Huntly Street, Aberdeen, AB10 1SU
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension
- Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
Housekeeping Assistant will:
- Clean guest bedrooms, bathrooms and vacuum rooms and corridors
- Change and replenish bed linen, towels, and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Ensure that all equipment inside and around Guest rooms as well as in work areas is in working condition
- Be environmentally aware
- Manage guest requests in a timely and efficient manner
- Carry out general hotel cleaning duties as required
About The Hotel: The Copthorne Hotel Aberdeen is a beautifully maintained historic building situated in the heart of Aberdeen's West End and provides convenient access to surrounding areas. The hotel offers 87 bedrooms, all with modern amenities. The Grain Store Bar offers a warm and friendly atmosphere with something for everyone from our delicious menu; lighter meals are available in the bar area. Our Aberdon Function Suite, with private bar, is ideal for conferences, exhibitions, private events and weddings.
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
About The Group: Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, tailored to suit different types of guests.
Guest Room Champion — Casual Housekeeping employer: Millennium Hotels UK/EU - Careers
At Millennium Hotels UK, we pride ourselves on being an exceptional employer that values your skills and fosters personal growth. Working at the Copthorne Hotel Aberdeen not only offers a supportive work culture with social events and wellbeing activities, but also provides ample opportunities for career development through our academy and training programmes. Enjoy unique benefits such as complimentary meals, a generous holiday scheme, and discounts on accommodation worldwide, all while being part of a diverse team committed to excellence in guest service.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Room Champion — Casual Housekeeping
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the Copthorne Hotel Aberdeen. Familiarise yourself with its history, services, and values. This will not only impress your interviewers but also help you tailor your answers to show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions for housekeeping roles, like how you handle guest requests or manage your time. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Millennium Hotels UK values personality just as much as skills, so don’t be afraid to share why you’re passionate about providing excellent guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Millennium Hotels UK, making it easier for us to connect and get you started on your journey with us.
We think you need these skills to ace Guest Room Champion — Casual Housekeeping
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your skills. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Casual Housekeeping Assistant. Highlight any relevant experience you have in cleaning or customer service, and connect it back to how it aligns with our values at Millennium Hotels UK.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can deliver an excellent guest experience!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Casual Housekeeping Assistant. Familiarise yourself with tasks like cleaning guest rooms, replenishing amenities, and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering an excellent guest experience, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a guest or resolved a complaint effectively. This will demonstrate your commitment to high standards.
✨Emphasise Teamwork and Adaptability
Housekeeping often requires working closely with others, so highlight your ability to work as part of a team. Share examples of how you've collaborated with colleagues in the past and how you adapt to changing situations. This will show that you can thrive in a dynamic hotel environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the team culture, or how success is measured in the housekeeping department. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
