Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front office team to create unforgettable guest experiences.
- Company: Join a historic hotel inspired by The Beatles, part of a global hotel group.
- Benefits: Enjoy bonuses, social events, training, and discounts on accommodation worldwide.
- Why this job: Be part of a vibrant team in a unique, stylish environment with growth opportunities.
- Qualifications: Experience in luxury hotels and excellent communication skills are essential.
- Other info: Work in a beautifully restored hotel with a rich history and creative atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Our Hard Days Night Hotel is looking for a passionate Front Office Manager who can deliver our unique guest experience, from their arrival through their guest journey to their departure; delivering excellent guest service will underpin everything you do while working in a collaborative and supportive way with other hotel areas.
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
Front Office Manager experience and skills:
- Ideally experience in a similar position within a luxury 4 or 5 star environment is desirable
- Current experience within a hotel or similar environment
- Excellent communicator and able to connect with all levels in the business with the ability to motivate your colleagues
- Effective organisational skills; able to prioritise tasks and self-manage a workload
- Excellent personal presentation with a warm and welcoming personality
- Friendly, approachable and professional
- Strong eye for details
In return we offer:
- Bonus
- Social Events, Wellbeing and Team Activities
- Training and development
- Private Medical cover
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Hotel:
Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork. The hotel’s flagship restaurant, Blakes, is named after pop artist Sir Peter Blake who created the artwork for the cover of the Sgt Peppers album cover. Guests can indulge in a delicious meal whilst surrounded by wall to wall Beatles artwork. The hotel has 2 bars, Bar Four, one of Liverpool’s premier cocktail bars and The Lounge & Bar which hosts some of the city’s top acoustic musicians every Friday and Saturday night.
About the Group:
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Front Office Manager employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the hotel through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the hotel’s unique guest experience. Think about how you can contribute to that and be ready to share specific examples from your past roles that highlight your skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your warm and welcoming nature shine through. Remember, they’re looking for someone who fits into their collaborative culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Millennium Hotels family.
We think you need these skills to ace Front Office Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Front Office Manager role shine through. We want to see how much you care about delivering an exceptional guest experience and how you can contribute to our unique hotel culture.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in luxury hotel environments. We’re looking for specific examples of how you've excelled in similar roles, so don’t hold back on showcasing your achievements!
Be Personable: Your written application should reflect your warm and welcoming personality. Use a friendly tone and be approachable in your language; we want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Millennium Hotels & Resorts.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know the Hotel Inside Out
Before your interview, make sure to research Our Hard Days Night Hotel thoroughly. Familiarise yourself with its history, unique features, and the guest experience it aims to deliver. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Communication Skills
As a Front Office Manager, effective communication is key. Prepare examples of how you've successfully connected with guests and colleagues in previous roles. Highlight situations where your communication skills made a difference in guest satisfaction or team collaboration.
✨Demonstrate Organisational Prowess
Be ready to discuss how you prioritise tasks and manage workloads effectively. Share specific strategies or tools you use to stay organised, especially in a busy hotel environment. This will reassure them that you can handle the demands of the role.
✨Emphasise Your Attention to Detail
In the hospitality industry, details matter. Prepare to give examples of how your strong eye for detail has positively impacted guest experiences. Whether it's ensuring rooms are perfectly presented or anticipating guest needs, showcasing this skill will set you apart.