At a Glance
- Tasks: Supervise food and beverage service, ensuring quality and guest satisfaction.
- Company: Join a vibrant restaurant team with a focus on excellent service.
- Benefits: Enjoy meals on duty, discounts, and opportunities for career growth.
- Other info: Flexible shifts available, perfect for students looking to gain experience.
- Why this job: Be part of a dynamic team and enhance your hospitality skills.
- Qualifications: Previous supervisory experience and strong customer service skills required.
The predicted salary is between 24000 - 30000 € per year.
Responsibilities
- The service of food and beverage products in the restaurant, either working within the bar, breakfast or evening restaurant team.
- Being able to confidently communicate all food and beverage offerings available to customers.
- Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.
- Managing day‑to‑day staffing needs, planning and assigning work and contributing to setting performance and development goals for team members.
- Ensuring the team delivers on quality and guest satisfaction goals.
- Helping guests with their requests and complaints – maintaining a high level of guest satisfaction.
- Making sure food and drinks are secure and stored safely, always keeping stocks replenished and minimising waste.
- Supporting in the management of food and beverage inventory procedures, ensuring minimum and maximum stocks for all food, beverage, material and equipment are maintained consistently.
Qualifications
- Previous experience in a food and beverage supervisory/team leader position.
- Attentive, professional customer service skills.
- The ability to work well under pressure and as part of a big team.
- Experience of processing payments (ideally on Micros) would be advantageous.
- Availability for a variety of shifts over mornings and evenings, sometimes into the early hours, as the position covers breakfast, M&E functions or dinner service.
Benefits
- Enrolment into Pension Plan.
- Meals Provided on Duty.
- Employee Discounted Accommodation.
- Employee Discount on Food & Beverage and Hotel Restaurants.
- Friends and Family (discounted) Accommodation Rate.
- Length of Service related holiday scheme.
- Long Service Awards.
- Employee of the Month.
- Recommend a Friend Scheme.
- Free Car Parking (subject to availability).
- Opportunities to develop and gain promotion within the industry.
Equal Opportunity Statement
We are an equal opportunities employer.
Right to Work
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
Food and Beverage Supervisor employer: Millennium Hotels UK/EU - Careers
As a Food and Beverage Supervisor at our esteemed establishment, you will thrive in a vibrant work culture that prioritises guest satisfaction and team collaboration. We offer competitive benefits including meals on duty, discounted accommodation, and opportunities for career advancement within the hospitality industry, all set in a location that values your contributions and fosters professional growth.
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Food and Beverage Supervisor, you'll need to confidently discuss menu items and handle guest queries. Role-play with a friend or family member to get comfortable with potential questions and scenarios.
✨Tip Number 3
Be ready to showcase your leadership skills during the interview. Think of examples where you've successfully managed a team or resolved conflicts. This will demonstrate your ability to lead and maintain high guest satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in food and beverage supervisory roles. We want to see how you've led teams and managed service quality, so don’t hold back on those details!
Be Personable:Since this role is all about providing a warm and welcoming service, let your personality shine through in your application. Share examples of how you've handled guest interactions and resolved complaints with a smile.
Get Specific with Skills:Mention any specific skills you have, like processing payments or using systems like Micros. We love candidates who can hit the ground running, so be clear about what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Menu Inside Out
Make sure you’re familiar with all the food and beverage offerings. This means not just knowing what’s on the menu, but also being able to describe dishes and drinks confidently. Practice explaining them as if you were serving a guest!
✨Showcase Your Customer Service Skills
During the interview, highlight your previous experiences in providing excellent customer service. Share specific examples of how you've handled guest queries or complaints, and how you ensured their satisfaction. This will demonstrate your ability to maintain high standards.
✨Demonstrate Team Leadership
Since this role involves managing a team, be prepared to discuss your leadership style. Talk about how you’ve motivated team members in the past, planned shifts, or set performance goals. Showing that you can lead effectively will make you stand out.
✨Be Ready for Practical Scenarios
Expect to face situational questions or role-play scenarios during the interview. Think about how you would handle busy periods, payment transactions, or stock management. Practising these scenarios can help you respond confidently and show your problem-solving skills.
