At a Glance
- Tasks: Support the Head Housekeeper in maintaining high housekeeping standards and managing the team.
- Company: Join a vibrant hotel on Newcastle Quayside with a focus on guest satisfaction.
- Benefits: Enjoy meals on duty, employee discounts, and a pension plan.
- Other info: Fixed term role for up to 12 months with great promotion opportunities.
- Why this job: Lead a team, enhance guest experiences, and develop your career in hospitality.
- Qualifications: Previous supervisory experience in hotel housekeeping and strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
Are you a fan of routine and class yourself as a bit of a 'clean-freak'? We need someone to support our Head Housekeeper on a fixed term to cover maternity leave, and their team to keep all aspects of the housekeeping department running smoothly, ensuring our high standards are exceeded to deliver remarkable guest experiences.
Responsibilities:
- Making sure the quality of our housekeeping services is always superb: ensuring rooms and public areas look their best for our guests.
- Managing day‑to‑day staffing needs, planning and assigning work to team members fairly.
- Inspecting all guest rooms and public areas to ensure furnishings, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
- Coaching the Head Housekeeper to develop the team and improve performance, recognising good performance as required.
- Resolving any Housekeeping related issues, including stock control, HR processes, training, payroll, etc., in the absence of the senior Housekeeping team.
Ideal Candidate:
- Previous experience in a supervisory hotel housekeeping position.
- Attentive, professional customer service skills and a team‑working champion.
- The ability to manage a team with a 'leading from the front' approach.
Benefits:
- Group Personal Pension Plan.
- Life Assurance.
- Meals Provided on Duty.
- Employee Discounted Accommodation.
- Employee Discount on Food & Beverage and Hotel Restaurants.
- Friends and Family (discounted) Accommodation Rate.
- Length of Service related holiday scheme.
- Long Service Awards.
- Employee of the Month / Year.
- Recommend a Friend Scheme.
- Enhanced Paternity Leave.
- Free Car Parking.
- Real opportunities to develop and gain promotion within the industry.
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Successful applicants will provide their right to work in the UK, which will be verified using Trust ID Scanners and Software.
Location: Newcastle Quayside, Newcastle upon Tyne. This is a fixed term position for up to 12 months with a salary of £27,060.80 per annum.
Fixed Term Housekeeping Supervisor employer: Millennium Hotels UK/EU - Careers
Join our vibrant team at Newcastle Quayside, where we pride ourselves on creating a supportive and dynamic work environment for our Housekeeping Supervisors. With a strong focus on employee development, we offer numerous growth opportunities, competitive benefits including a Group Personal Pension Plan and discounted accommodation, and a culture that celebrates teamwork and excellence in service. Experience the satisfaction of contributing to remarkable guest experiences while enjoying the perks of working in one of the UK's most picturesque locations.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fixed Term Housekeeping Supervisor
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Fixed Term Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Millennium Hotels UK/EU - Careers. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
