At a Glance
- Tasks: Keep guest rooms sparkling clean and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Copthorne Hotel Slough-Windsor.
- Benefits: Enjoy social events, training, discounts, and a paid volunteer day.
- Other info: Be part of an inclusive culture that values diversity and growth.
- Why this job: Make guests feel at home while developing your skills in hospitality.
- Qualifications: No prior experience needed, just a passion for cleanliness and customer service.
The predicted salary is between 20000 - 22000 £ per year.
Copthorne Hotel Slough-Windsor is looking for a Room Attendant who will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. As a Room Attendant, you will ensure a high level of customer satisfaction is offered at all times, in line with our core values and standards.
Key Information
- Role: Room Attendant
- Working Hours: 40 Hours
- Address: Cippenham Lane, Slough, SL1 2YE, United Kingdom
In Return We Offer
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
Housekeeping Responsibilities
- Clean guest bedrooms, bathrooms and vacuum rooms and corridors
- Change and replenish bed linen, towels, and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Ensure that all equipment inside and around guest rooms as well as in work areas used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Manage guest requests in a timely and efficient manner
Equal Opportunity Statement: At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
House Keeping Assistant in England employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Keeping Assistant in England
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Copthorne Hotel Slough-Windsor. Familiarise yourself with their values and what they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeeping roles and rehearse your responses. Focus on your attention to detail and customer service skills, as these are key for a Room Attendant position.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look neat and professional. First impressions matter, and showing that you take pride in your appearance reflects well on your potential as a Room Attendant.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join our team at Millennium Hotels & Resorts.
We think you need these skills to ace House Keeping Assistant in England
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Mention any previous experience in housekeeping or customer service, and how it aligns with our goal of delivering an excellent guest experience.
Be Specific About Your Skills: Highlight the skills that make you a great fit for the Room Attendant role. Talk about your attention to detail, ability to manage time effectively, and any knowledge of cleaning techniques or equipment you have.
Tailor Your Application: Make sure to customise your application for this specific role. Use keywords from the job description, like 'cleaning guest rooms' and 'customer satisfaction', to show that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms and replenishing amenities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key, think of examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during the interview to demonstrate your commitment to providing excellent service.
✨Be Prepared for Practical Questions
Expect questions about how you would handle specific situations, like managing guest requests or dealing with difficult customers. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to work under pressure.
✨Dress the Part
Even though the role is hands-on, first impressions matter! Dress smartly for the interview to show that you take the opportunity seriously. A neat appearance reflects your attention to detail, which is crucial in housekeeping.