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- Tasks: Support hotel inventory distribution and manage system configurations for UK/EU properties.
- Company: Join Millennium Hotels and Resorts, a global leader with over 120 unique hotels worldwide.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation and dining.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a reputable brand.
- Qualifications: No specific qualifications required; enthusiasm and commitment are key!
- Other info: Opportunity for career growth and involvement in strategic initiatives.
The predicted salary is between 28800 - 43200 £ per year.
Due to an internal promotion, our Corporate Head Office at Millennium Hotels and Resorts UK is seeking an enthusiastic and committed Distribution Services Executive to join our Revenue and Distribution team.
In this role, you will support the effective distribution of UK/EU hotel inventory and rates across all channels by maintaining accurate system configurations, ensuring CRS and PMS alignment, and managing GDS integrations. This role plays a key function in ensuring rate accuracy, system integrity, GDS connectivity performance, and overall service quality across UK and EU properties.
Furthermore, the successful candidate will support the Line Manager in implementing other strategic initiatives and will be required to provide support to other team members in delivering the agreed-upon objectives.
Key Responsibilities Include:
- Rate Loading & Content Management
- Accurately load and maintain rates, packages, and content in the Central Reservation System (CRS).
- Ensure consistency and parity across all connected channels, including Brand.com, GDS, and OTAs.
- Deliver training and ongoing coaching to internal stakeholders on rate loading procedures and troubleshooting CRS (currently Windsurfer) and GDS Systems.
- Manage and maintain hotel content across Global Distribution Systems (GDS)
- Ensure accuracy of rates, availability, and descriptive content (HODs).
- Coordinate with GDS providers to implement updates, new property activations, and system enhancements.
- Perform regular audits to ensure GDS listings are correctly displaying property information and aligned with CRS data.
- System Integration & Monitoring
- Monitor and maintain the reservation integration between CRS and Property Management Systems (PMS) to ensure seamless reservation flow.
- Troubleshoot and resolve interface errors in collaboration with IT and vendor partners.
- Support testing and validation of new system integrations or updates.
Benefits of joining us:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service-related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Services Executive
✨Tip Number 1
Familiarise yourself with the Central Reservation System (CRS) and Global Distribution Systems (GDS) used in the hospitality industry. Understanding how these systems work will give you a significant advantage during interviews, as you'll be able to discuss your knowledge and experience confidently.
✨Tip Number 2
Network with professionals in the hotel and distribution services sector. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at Millennium Hotels and Resorts.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills, especially in relation to troubleshooting system errors. Think of examples from your past experiences where you've successfully resolved issues, as this will show your capability to handle the responsibilities of the Distribution Services Executive role.
✨Tip Number 4
Research Millennium Hotels and Resorts thoroughly, including their values, culture, and recent developments. Tailoring your conversation during interviews to reflect your understanding of the company will help you stand out as a candidate who is genuinely interested in joining their team.
We think you need these skills to ace Distribution Services Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Distribution Services Executive. Familiarise yourself with terms like CRS, PMS, and GDS, as well as the importance of rate accuracy and system integrity.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Focus on any previous roles involving inventory management, system configurations, or training others, as these are key aspects of the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills or experiences that demonstrate your ability to manage rates and content effectively across various channels.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Distribution Services Executive. Familiarise yourself with terms like CRS, PMS, and GDS, as well as the importance of rate accuracy and system integrity.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with reservation systems and any relevant software. Highlight your ability to troubleshoot issues and maintain system configurations, as these are crucial for the role.
✨Demonstrate Team Collaboration
Since the role involves supporting team members and collaborating with various stakeholders, be ready to share examples of how you've successfully worked in a team environment and contributed to achieving common goals.
✨Prepare Questions
Have a few insightful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it can help you gauge if the position aligns with your career aspirations.
