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- Tasks: Support hotel inventory distribution and ensure rate accuracy across all channels.
- Company: Join Millennium Hotels and Resorts, a global leader with over 120 unique hotels.
- Benefits: Enjoy social events, training, discounts, and a volunteer day off each year.
- Why this job: Be part of a dynamic team, enhance your skills, and grow in the hospitality industry.
- Qualifications: No specific experience required; enthusiasm and commitment are key!
- Other info: Opportunity for career development and salary reviews.
The predicted salary is between 28800 - 43200 £ per year.
Due to an internal promotion, our Corporate Head Office at Millennium Hotels and Resorts UK is seeking an enthusiastic and committed Distribution Services Executive to join our Revenue and Distribution team.
In this role, you will support the effective distribution of UK/EU hotel inventory and rates across all channels by maintaining accurate system configurations, ensuring CRS and PMS alignment, and managing GDS integrations. This role plays a key function in ensuring rate accuracy, system integrity, GDS connectivity performance, and overall service quality across UK and EU properties.
Furthermore, the successful candidate will support the Line Manager in implementing other strategic initiatives and will be required to provide support to other team members in delivering the agreed-upon objectives.
As Distribution Services Executive, your Key Responsibilities Include:
- Rate Loading & Content Management
- Accurately load and maintain rates, packages, and content in the Central Reservation System (CRS).
- Ensure consistency and parity across all connected channels, including Brand.com, GDS, and OTAs.
- Deliver training and ongoing coaching to internal stakeholders on rate loading procedures and troubleshooting CRS (currently Windsurfer) and GDS Systems.
- Manage and maintain hotel content across Global Distribution Systems (GDS)
- Ensure accuracy of rates, availability, and descriptive content (HODs).
- Coordinate with GDS providers to implement updates, new property activations, and system enhancements.
- Perform regular audits to ensure GDS listings are correctly displaying property information and aligned with CRS data.
- System Integration & Monitoring
- Monitor and maintain the reservation integration between CRS and Property Management Systems (PMS) to ensure seamless reservation flow.
- Troubleshoot and resolve interface errors in collaboration with IT and vendor partners.
- Support testing and validation of new system integrations or updates.
Benefits of joining us:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service-related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Distribution Services Executive employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Services Executive
✨Tip Number 1
Familiarise yourself with the Central Reservation System (CRS) and Global Distribution Systems (GDS) used in the hospitality industry. Understanding how these systems work will give you a significant advantage during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the hotel distribution and revenue management sectors. Attend industry events or join relevant online forums to connect with people who can provide insights and potentially refer you to opportunities at Millennium Hotels and Resorts.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've successfully managed data or resolved system issues in previous roles. Being able to discuss specific instances where you've improved system accuracy or efficiency will set you apart from other candidates.
✨Tip Number 4
Research Millennium Hotels and Resorts' values and recent initiatives. Tailoring your conversation during interviews to align with their goals and demonstrating your enthusiasm for contributing to their success will make a positive impression on the hiring team.
We think you need these skills to ace Distribution Services Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Distribution Services Executive position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in rate loading, content management, or working with Central Reservation Systems (CRS) and Global Distribution Systems (GDS). Use specific examples to demonstrate your expertise.
Showcase Your Skills: Make sure to showcase skills that are crucial for this role, such as attention to detail, problem-solving abilities, and experience in training or coaching others. Mention any technical skills related to system integration and monitoring.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are passionate about the role and how your background makes you a perfect fit. Address the specific needs of Millennium Hotels and Resorts and express your enthusiasm for contributing to their team.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Distribution Services Executive. Familiarise yourself with terms like CRS, PMS, and GDS, as well as the importance of rate accuracy and system integrity.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with reservation systems and any relevant software. Highlight your ability to troubleshoot issues and maintain system configurations, as these are crucial for the role.
✨Demonstrate Team Collaboration
Since the role involves supporting team members and collaborating with various stakeholders, be ready to share examples of how you've successfully worked in a team environment and contributed to achieving common goals.
✨Prepare Questions
Have a few insightful questions ready to ask at the end of the interview. This shows your interest in the company and the role, and it gives you a chance to learn more about their expectations and culture.
