At a Glance
- Tasks: Deliver exceptional guest experiences and lead a collaborative front office team.
- Company: Join the vibrant Millennium Hotels & Resorts with a focus on inclusion and empowerment.
- Benefits: Enjoy social events, training, health plans, and discounts on accommodation and dining.
- Other info: Opportunities for career growth and a supportive work culture.
- Why this job: Be the face of luxury hospitality and make a real impact on guest satisfaction.
- Qualifications: Experience in a luxury hotel environment and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Chelsea Harbour Hotel and Spa are looking for a passionate Front Office Manager who can deliver our unique guest experience, from their arrival, through their guest journey to their departure; delivering excellent guest service will underpin everything you do while working in a collaborative and supportive way with other hotel areas.
Working alongside the Room Division Manager, this is very much a 'face of the business' role, and therefore requires excellent client and staff communication skills.
Front Office Manager experience and skills:
- Ideally, experience in a similar position within a luxury 4 or 5 star environment is desirable
- Current experience within a hotel or similar environment
- Excellent communicator and able to connect with all levels in the business with the ability to motivate your colleagues
- Effective organisational skills; able to prioritise tasks and self-manage a workload
- Excellent personal presentation with a warm and welcoming personality
- Friendly, approachable and professional
- Have a strong eye for details
In return, we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option available
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Group:
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Front Office Manager in City of London employer: Millennium Hotels UK/EU - Careers
Millennium Hotels & Resorts is an exceptional employer, offering a vibrant work culture that prioritises inclusion and employee empowerment. As a Front Office Manager at Chelsea Harbour Hotel and Spa, you will enjoy numerous benefits including career development opportunities, social events, and a supportive team environment, all while contributing to a unique guest experience in a luxurious setting. With a focus on personal growth and well-being, this role provides a rewarding pathway for those passionate about hospitality.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
