At a Glance
- Tasks: Clean guest rooms and ensure a welcoming environment for all visitors.
- Company: Millennium Hotels UK, a diverse and inclusive hospitality group.
- Benefits: Competitive pay, social events, training, and career development opportunities.
- Other info: Enjoy complimentary meals and discounts on accommodation worldwide.
- Why this job: Join a supportive team and make guests feel at home every day.
- Qualifications: No specific experience required, just a positive attitude and willingness to learn.
The predicted salary is between 10 - 15 £ per hour.
Here at Millennium Hotels UK, we value your skills, encourage growth by nurturing your personality, and reward your dedication. You will learn not only from your fellow colleagues but also through our academy, where you will be able to excel in your career with apprenticeship and develop your careers within our Brands.
The Copthorne Cardiff is looking for a Casual Room Attendant who will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. As a Room Attendant, you will ensure a high level of customer satisfaction is offered at all times, in line with our core values and standards, and that guests' expectations are exceeded.
Key Information
- Role: Room Attendant
- Salary: £12.21 p/h
- Working Hours: As required
- Address: Culverhouse Cross, Cardiff, CD5 6DH
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension
- Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
Room Attendant will do:
- Clean guest bedrooms, bathrooms and vacuum rooms and corridors
- Change and replenish bed linen, towels, and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Ensure that all equipment inside and around Guest rooms as well as in work areas is in working condition
- Be environmentally aware
- Manage guest requests in a timely and efficient manner
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
About The Group: Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
Casual Room Attendant in Cardiff employer: Millennium Hotels UK/EU - Careers
The Copthorne Tara Hotel London Kensington is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With comprehensive benefits including training opportunities, social events, and a supportive team environment, staff are encouraged to grow within the hospitality industry while enjoying the perks of working in a prestigious location just moments from High Street Kensington. Join us to be part of a dynamic team where your contributions are valued and career advancement is a real possibility.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Room Attendant in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Millennium Hotels UK. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Room Attendant. Highlight your attention to detail and customer service skills, as these are key in this position.
✨Tip Number 3
Dress to impress! Even though it’s a casual role, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Millennium Hotels UK site. This way, you’ll be in the best position to get noticed by the hiring team and increase your chances of landing that Room Attendant role.
We think you need these skills to ace Casual Room Attendant in Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your skills. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to customise your application for the Room Attendant role. Highlight any relevant experience in cleaning or customer service, and connect it to how you can contribute to our team at Millennium Hotels.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know the Role Inside Out
Before your interview, make sure you understand what a Casual Room Attendant does. Familiarise yourself with the key responsibilities like cleaning guest rooms and replenishing amenities. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about ensuring guest satisfaction, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to highlight your dedication to providing excellent service.
✨Emphasise Teamwork and Adaptability
Millennium Hotels values collaboration and growth, so be prepared to discuss how you work well in a team. Share instances where you've adapted to new situations or helped colleagues, as this shows you can thrive in their inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team celebrates successes. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
