At a Glance
- Tasks: Lead and coordinate meetings, conferences, and events while supporting vibrant restaurant operations.
- Company: Copthorne Tara Hotel Kensington, a contemporary 4-star hotel in a prime location.
- Benefits: Competitive salary, training opportunities, employee discounts, and wellbeing initiatives.
- Other info: Genuine career growth opportunities and a fun, supportive work environment.
- Why this job: Join a dynamic team and make events unforgettable while driving revenue.
- Qualifications: Experience in M&E or Food & Beverage with strong leadership skills.
The predicted salary is between 45000 - 45000 £ per year.
Copthorne Tara Hotel Kensington is looking for a dynamic and commercially minded M&E & Outlets Manager to lead the operational delivery of meetings, conferences, and events while supporting our vibrant restaurant outlets. This exciting leadership role focuses primarily on Meetings & Events, ensuring flawless execution of conferences, banquets, and private events while driving revenue through proactive upselling and strong operational leadership. During quieter event periods, you will also support the operations of our outlets, including Green Stag and Bugis Kitchen, ensuring service excellence across the hotel.
Key Responsibilities
- Plan, coordinate, and oversee all meetings, conferences, and events
- Lead the operational execution of banqueting services
- Drive revenue through upselling and cross-selling opportunities
- Coordinate closely with the Sales & Events team to ensure seamless event delivery
- Lead and motivate the M&E operational team
- Ensure outstanding guest service and event execution
- Support outlet operations when required to maintain service excellence
What We Are Looking For
- Strong operational experience within Meetings & Events or Food & Beverage
- Excellent leadership and organisational skills
- Commercial mindset with a passion for driving revenue
- Ability to manage multiple events simultaneously
- Strong communication and guest engagement skills
- Flexibility to support different areas of the F&B operation
What We Offer
- Social events, wellbeing initiatives and team activities
- Training and development opportunities
- Cash Health Plan (optional)
- Apprenticeship and placement opportunities
- Career development and salary reviews
- Interest-free Season Ticket Loan
- Uniform provided (including laundry and dry cleaning)
- Meals provided on duty
- Length of service–related holiday scheme
- Eye care vouchers
- Employee discounted accommodation and food & beverage
- Life assurance
- Recommend a Friend Scheme
- Genuine internal promotion opportunities
Copthorne Tara Hotel London Kensington is a contemporary 4-star hotel located in prestigious Kensington, just two minutes from High Street Kensington Underground Station. The hotel features a wide range of accommodation and multiple dining outlets, including Bugis Street (Asian cuisine), the Brasserie Restaurant & Bar and a Tea.
M&E & Outlets Manager employer: Millennium Hotels & Resorts New Zealand
Copthorne Tara Hotel Kensington is an exceptional employer that prioritises employee wellbeing and professional growth, offering a vibrant work culture enriched with social events and team activities. With a focus on training and development, employees benefit from genuine internal promotion opportunities and a supportive environment that encourages career advancement. Located in the heart of Kensington, the hotel provides a dynamic setting for those passionate about delivering outstanding service in the hospitality industry.
Contact Details:
Millennium Hotels & Resorts New Zealand Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land M&E & Outlets Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Millennium Hotels & Resorts New Zealand. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Millennium Hotels & Resorts New Zealand
Don't be shy about reaching out to Millennium Hotels & Resorts New Zealand directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace M&E & Outlets Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotels & Resorts New Zealand and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium Hotels & Resorts New Zealand
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
