At a Glance
- Tasks: Lead and inspire a dynamic team to deliver exceptional guest experiences.
- Company: Join the renowned Millennium Hotels and Resorts with over 120 properties worldwide.
- Benefits: Enjoy bonuses, private medical cover, social events, and career development opportunities.
- Other info: Experience a vibrant work culture with rotating duties and excellent team spirit.
- Why this job: Make a real impact in the hospitality industry while growing your career.
- Qualifications: Two years of experience in hotel management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Chelsea Harbour Hotel and Spa are looking for a Hotel Manager to lead our Commercial teams to success. Reporting directly to the General Manager, the Hotel Manager is responsible for overseeing the day to day of commercial and assisting with the strategic planning of the hotel operation with the General Manager.
Working alongside the General Manager you will ensure the Commercial department continually develops the product and the guest service proposition to ensure it is positioned as exceptional in the London market.
Key Responsibilities:
- Assisting with the development of any relevant short‑ & long‑term strategic goals.
- Leading and developing an energetic workforce, having involvement in recruitment, learning and development, employee relations issues and team engagement initiatives.
- Assisting with any duty or covering for team members in case of emergency.
- Leading and motivating your team providing day to day leadership and direction and driving sales and profitability forward.
What we’re looking for:
- Strong interpersonal skills.
- Good people management ability.
- At least two years of experience.
- Excellent Opera is essential.
- Leader personality and passion for hospitality.
We offer a benefits package including:
- Bonus and Private Medical.
- Social Events, Wellbeing and Team Activities.
- Training and development.
- Cash Health Plan cover option available.
- Pension Salary Sacrifice Scheme.
- Career development and salary reviews.
- Interest‑free Season Ticket Loan Scheme.
- 1 Volunteer Day per year (fully paid and in addition to your annual leave).
- Complimentary meals prepared for you by our chefs.
- Length of Service related holiday scheme.
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets.
- Life Assurance.
- Recommend a Friend Scheme.
About the Group:
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Hotel Manager employer: Millennium Hotels & Resorts New Zealand
Millennium Hotels and Resorts is an exceptional employer, offering a vibrant work culture that prioritises team spirit and employee engagement. As a Hotel Manager at Chelsea Harbour Hotel and Spa, you will benefit from comprehensive training and development opportunities, a competitive benefits package including bonuses and private medical cover, and the chance to work in a prestigious location with a strong focus on career progression within a global hotel group.
Contact Details:
Millennium Hotels & Resorts New Zealand Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Millennium Hotels & Resorts New Zealand. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Millennium Hotels & Resorts New Zealand
Don't be shy about reaching out to Millennium Hotels & Resorts New Zealand directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotels & Resorts New Zealand and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium Hotels & Resorts New Zealand
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
