Groups Reservations Specialist – Upsell & Client Experience

Groups Reservations Specialist – Upsell & Client Experience

Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Millennium Hotels & Resorts New Zealand

At a Glance

  • Tasks: Manage group bookings and ensure an exceptional customer experience.
  • Company: Join Millennium Hotels & Resorts, a leader in hospitality.
  • Benefits: Career development opportunities and global accommodation discounts.
  • Other info: Exciting role with opportunities for growth in the hospitality industry.
  • Why this job: Be part of a dynamic team and enhance client experiences.
  • Qualifications: Strong communication skills and ability to thrive under pressure.

The predicted salary is between 25000 - 35000 Β£ per year.

Millennium Hotels & Resorts New Zealand is looking for a Groups Reservations Executive at the Millennium Hotel and Conference Centre Gloucester London. In this role, you’ll manage the customer journey for group accommodation clients while ensuring excellent service and accuracy in handling bookings and payments.

The ideal candidate will demonstrate strong communication and negotiation skills, be proactive, and be capable of thriving in a high-pressure environment.

The role offers various perks including career development opportunities and discounts on accommodation worldwide.

Groups Reservations Specialist – Upsell & Client Experience employer: Millennium Hotels & Resorts New Zealand

The Copthorne Tara Hotel London Kensington is an excellent employer, offering a vibrant work culture that prioritises employee well-being and growth. With comprehensive training opportunities, social events, and attractive perks such as accommodation discounts, employees are encouraged to thrive in their roles while contributing to the hotel's success in a dynamic environment.

Millennium Hotels & Resorts New Zealand

Contact Details:

Millennium Hotels & Resorts New Zealand Recruitment Team

We think you need these skills to ace Groups Reservations Specialist – Upsell & Client Experience

Customer Journey Management
Booking Management
Payment Handling
Communication Skills
Negotiation Skills
Proactivity
High-Pressure Environment Adaptability