At a Glance
- Tasks: Keep guest rooms sparkling clean and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Millennium Hotels & Resorts.
- Benefits: Enjoy social events, training, discounts, and paid volunteer days.
- Other info: Be part of an inclusive culture that values diversity and growth.
- Why this job: Make guests feel at home while developing your skills in hospitality.
- Qualifications: No prior experience needed, just a passion for cleanliness and customer service.
The predicted salary is between 22000 - 26000 £ per year.
The Copthorne Cardiff is looking for a Casual Room Attendant who will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. As a Room Attendant, you will ensure a high level of customer satisfaction is offered at all times, in line with our core values and standards, and that guests' expectations are exceeded.
Key Information
- Role: Room Attendant
- Salary: £12.71 p/h
- Working Hours: As required
- Address: Culverhouse Cross, Cardiff, CD5 6DH
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension
- Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
Responsibilities
- Clean guest bedrooms, bathrooms and vacuum rooms and corridors
- Change and replenish bed linen, towels, and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Manage guest requests in a timely and efficient manner
“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.”
Casual Room Attendant in Cardiff employer: Millennium Hotels & Resorts New Zealand
Millennium Hotels & Resorts offers a vibrant and inclusive work environment at the Copthorne Cardiff, where Casual Room Attendants can thrive while delivering exceptional guest experiences. With a strong focus on employee wellbeing, career development, and unique benefits such as complimentary meals and volunteer days, this role provides an excellent opportunity for personal and professional growth in a supportive team culture.
Contact Details:
Millennium Hotels & Resorts New Zealand Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Room Attendant in Cardiff
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Millennium Hotels & Resorts New Zealand and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Room Attendant in Cardiff
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Millennium Hotels & Resorts New Zealand that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Millennium Hotels & Resorts New Zealand.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Millennium Hotels & Resorts New Zealand get a sense of who you are beyond your experience!
How to prepare for a job interview at Millennium Hotels & Resorts New Zealand
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Millennium Hotels & Resorts New Zealand and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
