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- Tasks: Lead the front office team and ensure exceptional guest experiences every day.
- Company: A leading hotel chain known for its commitment to quality service.
- Benefits: Opportunities for career growth and development within the brand.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Experience in 4- or 5-star hotels and strong leadership skills.
- Other info: Fast-paced environment with plenty of opportunities to shine.
The predicted salary is between 28800 - 43200 £ per year.
A prominent hotel chain in Slough is seeking a Reception Manager to oversee the Reception and Front Office operations. The role demands exceptional guest service, team leadership, and operational management skills.
Responsibilities include:
- Managing day-to-day activities
- Upholding standards
- Maximising revenue
Candidates should have experience in 4- or 5-star hotel environments. We offer growth opportunities within our brand.
Guest Experience Leader — Front Office & Growth in Slough employer: Millennium Hotels - Lakefront Anchorage
Contact Detail:
Millennium Hotels - Lakefront Anchorage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Leader — Front Office & Growth in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in 4- or 5-star hotels. They might know about openings or can even refer you directly to hiring managers.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest service shine through. Share stories that highlight your leadership skills and how you've handled challenges in previous roles.
✨Tip Number 3
Research the hotel chain! Knowing their values and what they stand for can give you an edge. Tailor your responses to show how your experience aligns with their mission and how you can contribute to their growth.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Guest Experience Leader — Front Office & Growth in Slough
Some tips for your application 🫡
Show Off Your Guest Service Skills: When writing your application, make sure to highlight your experience in providing exceptional guest service. We want to see how you've gone above and beyond to create memorable experiences for guests in your previous roles.
Leadership is Key: As a Reception Manager, you'll be leading a team, so don’t forget to showcase your leadership skills. Share examples of how you've successfully managed teams and improved operations in past positions. We love to see strong leaders!
Tailor Your Application: Make your application stand out by tailoring it to the specific role. Use keywords from the job description, like 'operational management' and 'maximising revenue', to show that you understand what we’re looking for. It helps us see you as a perfect fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss any important updates about your application status.
How to prepare for a job interview at Millennium Hotels - Lakefront Anchorage
✨Know the Company Inside Out
Before your interview, do some homework on the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Guest Service Skills
As a Reception Manager, exceptional guest service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you resolved issues and created memorable experiences, as this will demonstrate your capability to uphold the hotel's standards.
✨Demonstrate Leadership Experience
Be ready to discuss your leadership style and how you've successfully managed teams in previous roles. Share specific instances where you motivated your team or improved operational efficiency. This will show that you have the skills needed to lead the Front Office effectively.
✨Prepare for Operational Management Questions
Expect questions about managing day-to-day operations and maximising revenue. Think of strategies you've implemented in the past to enhance productivity or increase sales. Being able to articulate these experiences will highlight your operational management skills and readiness for the role.
