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- Tasks: Lead the delivery of meetings, conferences, and events while supporting vibrant restaurant outlets.
- Company: Join the dynamic Copthorne Tara Hotel Kensington, part of a global hotel group.
- Benefits: Enjoy social events, training opportunities, and employee discounts.
- Why this job: Make an impact in a fast-paced environment with excellent career growth.
- Qualifications: Experience in Meetings & Events or Food & Beverage with strong leadership skills.
- Other info: Flexible role with opportunities for apprenticeships and internal promotions.
The predicted salary is between 45000 - 63000 £ per year.
Copthorne Tara Hotel Kensington is looking for a dynamic and commercially minded M&E & Outlets Manager to lead the operational delivery of meetings, conferences, and events while supporting our vibrant restaurant outlets. This exciting leadership role focuses primarily on Meetings & Events, ensuring flawless execution of conferences, banquets, and private events while driving revenue through proactive upselling and strong operational leadership. During quieter event periods, you will also support the operations of our outlets, including Green Stag and Bugis Kitchen, ensuring service excellence across the hotel.
Key Responsibilities
- Plan, coordinate, and oversee all meetings, conferences, and events
- Lead the operational execution of banqueting services
- Drive revenue through upselling and cross-selling opportunities
- Coordinate closely with the Sales & Events team to ensure seamless event delivery
- Lead and motivate the M&E operational team
- Ensure outstanding guest service and event execution
- Support outlet operations when required to maintain service excellence
Requirements
- Strong operational experience within Meetings & Events or Food & Beverage
- Excellent leadership and organisational skills
- Commercial mindset with a passion for driving revenue
- Ability to manage multiple events simultaneously
- Strong communication and guest engagement skills
- Flexibility to support different areas of the F&B operation
Benefits
- Social events, wellbeing initiatives and team activities
- Training and development opportunities
- Cash Health Plan (optional)
- Apprenticeship and placement opportunities
- Career development and salary reviews
- Interest-free Season Ticket Loan
- Uniform provided (including laundry and dry cleaning)
- Meals provided on duty
- Length of service-related holiday scheme
- Eye care vouchers
- Employee discounted accommodation and food & beverage
- Life assurance
- Recommend a Friend Scheme
- Genuine internal promotion opportunities
Copthorne Tara Hotel London Kensington is a contemporary 4-star hotel located in prestigious Kensington, just two minutes from High Street Kensington Underground Station. The hotel features a wide range of accommodation and multiple dining outlets, including Bugis Street (Asian cuisine), the Brasserie Restaurant & Bar and a Tea Lounge.
Millennium Hotels and Resorts operates over 120 hotels worldwide, with 21 properties across Europe.
We are an equal opportunities employer. Applicants must have the right to live and work in the UK. Right-to-work checks will be completed using Trust ID scanners and software, in line with UK legislation. Apply today and build your career with an international hotel group.
Salary: £45,000
M&E & Outlets Manager employer: Millennium Hotels - Lakefront Anchorage
Contact Detail:
Millennium Hotels - Lakefront Anchorage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E & Outlets Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience and skills effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace M&E & Outlets Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Meetings & Events and Food & Beverage. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about driving revenue and delivering exceptional guest experiences. Be sure to mention any relevant achievements that demonstrate your commercial mindset.
Showcase Your Communication Skills: Strong communication is key in this role. In your application, highlight examples of how you've engaged with guests or led teams effectively. We love seeing candidates who can connect with people and create memorable experiences!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Millennium Hotels - Lakefront Anchorage
✨Know Your Events Inside Out
Before the interview, make sure you’re familiar with the types of meetings and events the hotel typically hosts. Research their past events and think about how you can contribute to their success. This will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in managing teams during events. Think about specific challenges you faced and how you motivated your team to deliver exceptional service. This will demonstrate your capability to lead the M&E operational team effectively.
✨Upselling Strategies Are Key
Since driving revenue is a big part of this role, come prepared with ideas on how you would upsell services during events. Discuss any successful strategies you've used in the past and be ready to share how you can implement similar tactics at Copthorne Tara Hotel.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences and challenges in the role. This shows your enthusiasm and helps build rapport, making you a memorable candidate.