Income Auditor in London

Join the team at the Millennium Hotel London Knightsbridge. The purpose of this role is to assist in the daily running of the Finance department, ensuring that all M&C procedures and targets are met.

Key responsibilities as an Income Auditor:

• Perform daily audits of revenue generated from all hotel outlets, including Rooms, Food & Beverage, Events and other ancillary revenue streams.
• Verify that all revenues have been correctly recorded in the Property Management System (PMS), Point of Sale (POS), and accounting systems.
• Reconcile daily revenue reports, cash receipts, credit card transactions, bank transfers, and city ledger accounts.
• Review room rates, packages, discounts, complimentary stays, rebates, and allowances to ensure proper authorization.
• Investigate and resolve discrepancies, variances, and unusual transactions promptly.
• Ensure compliance with hotel financial policies, procedures, and internal controls.
• Monitor adherence to revenue recognition policies and accounting standards.
• Review voids, refunds, discounts, paid outs, and corrections for appropriate approvals.
• Identify weaknesses in financial controls and recommend improvements.
• Assist with internal and external audits by providing supporting documentation and reports.
• Prepare and distribute the Daily Revenue Report to hotel management.
• Produce revenue analysis reports highlighting trends, variances, and operational issues.
• Maintain accurate audit files and supporting records for all revenue transactions.
• Assist with month-end closing activities and revenue reconciliations.
• Verify daily cash deposits and ensure all funds are accounted for.
• Reconcile credit card settlements with merchant reports and bank receipts.
• Follow up on disputed transactions, chargebacks, and payment discrepancies.
• Work closely with Front Office, Reservations, Food & Beverage, Events, and Finance teams to ensure accurate revenue recording.
• Provide guidance and support to operational departments regarding revenue procedures.

Essential skills:

• Knowledge of Opera Cloud and Micros POS systems.
• Minimum 2 years' experience in an Income Auditor, Accounts Receivable, General Cashier, or Finance role within a hotel environment.
• Strong understanding of hotel operations, revenue streams, and financial controls.
• Experience working with hotel PMS and POS systems.
• Proficient in Microsoft Excel and financial reporting tools.
• Strong analytical and reconciliation skills with excellent attention to detail.

Desirable skills:

• Bachelor's degree in accounting, Finance, Hospitality Management, or a related field, or equivalent experience.
• Part-qualified AAT, ACCA, CIMA, or equivalent accounting qualification.

Skills & Competencies:

• Excellent numerical and analytical abilities.
• Strong organisational and time-management skills.
• High level of integrity and confidentiality.
• Ability to identify discrepancies and investigate issues thoroughly.
• Strong communication and interpersonal skills.
• Ability to work independently and meet strict deadlines.
• Proficiency in Microsoft Office, particularly Excel.

Benefits:

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Day per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service-related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.