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- Tasks: Own and enhance internal controls across our UK & EU hotel portfolio.
- Company: Join Millennium Hotels and Resorts, a global leader in hospitality.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation.
- Why this job: Make a real impact by strengthening governance and improving operational consistency.
- Qualifications: Experience in internal controls or audit, strong analytical skills, and multi-site experience preferred.
- Other info: Dynamic role with travel opportunities and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Millennium Hotels and Resorts UK are looking for an experienced Internal Control Manager to take ownership of internal controls across our UK & EU hotel portfolio. This is a highly visible role with real impact – strengthening governance, improving consistency across properties and ensuring the region stays ahead of internal audit expectations. You’ll act as the central point of ownership for internal controls in the UK, partnering closely with hotel finance teams, operations, internal audit, and regional leadership. Your work will directly support a highly profitable region by reducing repeat audit findings, restoring confidence in local processes and embedding a proactive, trusted control environment. This role suits someone pragmatic, hands‑on, and comfortable working in a multi‑site operational environment.
Key Responsibilities
- Document and maintain key financial and operational controls across UK hotel operations
- Review, update and own the regional Finance & Controls Manual
- Design and implement new or improved controls where gaps or weaknesses are identified
- Ensure controls are practical, scalable and aligned to hotel operations
- Ensure compliance with UK/EU financial regulations, tax requirements and company policies
- Partner with HR and Legal on compliance areas (GDPR, employment documentation, mandatory training)
- Monitor regulatory changes and update controls accordingly
- Perform regular testing of internal controls to ensure effectiveness
- Conduct spot checks and targeted property reviews
- Track control failures, root causes and remediation actions
- Establish a sustainable ongoing monitoring framework
Skills & Experience
- Proven experience in internal controls, internal audit or risk management
- Experience in a multi‑site or operational environment (hospitality preferred)
- Strong experience documenting processes and controls
- Demonstrated ability to manage and clear internal audit findings
- Strong analytical skills with high attention to detail
- Able to work independently and take ownership of a regional remit
- Willingness to travel regularly across the UK (and occasionally EU), up to 30‑40%
- Ability to independently plan and conduct onsite property reviews
In return we offer
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest‑free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service‑related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties within the group are grouped into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection, and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Internal Control Manager employer: Millennium Hotels - Lakefront Anchorage
Contact Detail:
Millennium Hotels - Lakefront Anchorage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Control Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in internal controls or audit. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching Millennium Hotels and their operations. Understand their values and how your experience aligns with their needs. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your responses to common interview questions related to internal controls and risk management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Internal Control Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Control Manager role. Highlight your experience in internal controls, risk management, and any relevant multi-site operational experience. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've strengthened governance or improved internal controls in previous positions. We love a good story!
Show Off Your Analytical Skills: Since this role requires strong analytical skills, make sure to showcase them in your application. Mention any tools or methods you’ve used to document processes and controls, and how you've tackled audit findings in the past. We’re all about detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at Millennium Hotels - Lakefront Anchorage
✨Know Your Controls
Before the interview, make sure you thoroughly understand the key financial and operational controls relevant to the hospitality industry. Familiarise yourself with Millennium Hotels and Resorts' specific practices and be ready to discuss how you can enhance their existing controls.
✨Showcase Your Experience
Prepare examples from your past roles that demonstrate your experience in internal controls and risk management. Highlight situations where you've successfully managed audit findings or implemented new controls, especially in a multi-site environment.
✨Be Proactive and Pragmatic
Millennium Hotels is looking for someone who is hands-on and pragmatic. During the interview, convey your proactive approach to identifying gaps in controls and your ability to design practical solutions that align with hotel operations.
✨Understand Compliance Requirements
Brush up on UK/EU financial regulations and compliance areas like GDPR. Be prepared to discuss how you would ensure adherence to these regulations while working closely with HR and Legal teams, showcasing your collaborative skills.