At a Glance
- Tasks: Audit hotel revenue daily and ensure financial accuracy across all departments.
- Company: Join the Millennium Hotel London Knightsbridge, a 4-star property in a prime location.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation and dining.
- Other info: Great opportunities for growth and a supportive work environment.
- Why this job: Be part of a dynamic finance team and make a real impact on hotel operations.
- Qualifications: 2 years' experience in finance roles and knowledge of hotel systems required.
The predicted salary is between 30000 - 40000 £ per year.
Join the Team!
Join the Millennium Family!
If you want to be part of our 4-star property at the amazing location of Knightsbridge, don’t miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experienced Income Auditor.
The purpose of this role is to assist in the daily running of the Finance department, ensuring that all M&C procedures and targets are met.
Key responsibilities as an Income Auditor
- Perform daily audits of revenue generated from all hotel outlets, including Rooms, Food & Beverage, Events and other ancillary revenue streams.
- Verify that all revenues have been correctly recorded in the Property Management System (PMS), Point of Sale (POS), and accounting systems.
- Reconcile daily revenue reports, cash receipts, credit card transactions, bank transfers, and city ledger accounts.
- Review room rates, packages, discounts, complimentary stays, rebates, and allowances to ensure proper authorization.
- Investigate and resolve discrepancies, variances, and unusual transactions promptly.
- Ensure compliance with hotel financial policies, procedures, and internal controls.
- Monitor adherence to revenue recognition policies and accounting standards.
- Review voids, refunds, discounts, paid outs, and corrections for appropriate approvals.
- Identify weaknesses in financial controls and recommend improvements.
- Assist with internal and external audits by providing supporting documentation and reports.
- Prepare and distribute the Daily Revenue Report to hotel management.
- Produce revenue analysis reports highlighting trends, variances, and operational issues.
- Maintain accurate audit files and supporting records for all revenue transactions.
- Assist with month‑end closing activities and revenue reconciliations.
- Verify daily cash deposits and ensure all funds are accounted for.
- Reconcile credit card settlements with merchant reports and bank receipts.
- Follow up on disputed transactions, chargebacks, and payment discrepancies.
- Work closely with Front Office, Reservations, Food & Beverage, Events, and Finance teams to ensure accurate revenue recording.
- Provide guidance and support to operational departments regarding revenue procedures.
Essential qualifications
- Knowledge of Opera Cloud and Micros POS systems.
- Minimum 2 years’ experience in an Income Auditor, Accounts Receivable, General Cashier, or Finance role within a hotel environment.
- Strong understanding of hotel operations, revenue streams, and financial controls.
- Experience working with hotel PMS and POS systems.
- Proficient in Microsoft Excel and financial reporting tools.
- Strong analytical and reconciliation skills with excellent attention to detail.
Desirable qualifications
- Bachelor’s degree in accounting, Finance, Hospitality Management, or a related field, or equivalent experience.
- Part‑qualified AAT, ACCA, CIMA, or equivalent accounting qualification.
Skills & Competencies
- Excellent numerical and analytical abilities.
- Strong organisational and time‑management skills.
- High level of integrity and confidentiality.
- Ability to identify discrepancies and investigate issues thoroughly.
- Strong communication and interpersonal skills.
- Ability to work independently and meet strict deadlines.
- Proficiency in Microsoft Office, particularly Excel.
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest‑free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service‑related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in the UK which will be verified using Trust ID Scanners and Software.
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Income Auditor in London employer: Millennium Hotels and Resorts
Millennium Hotels and Resorts UK is an exceptional employer, offering a dynamic work environment that prioritises safety and compliance while fostering a proactive safety culture. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth, all within a supportive team atmosphere that values collaboration and innovation. Located in the heart of the UK, our hotels provide a unique chance to make a meaningful impact on guest experiences and workplace safety.
Contact Details:
Millennium Hotels and Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Income Auditor in London
✨Get a Taste of the Scene
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We think you need these skills to ace Income Auditor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotels and Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Millennium Hotels and Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
