Front Office Duty Manager & Guest Experience Leader

Front Office Duty Manager & Guest Experience Leader

Full-Time On-site
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The Baileys Hotel London, part of Millennium Hotels and Resorts, is seeking a dynamic Duty Manager to oversee front office operations and take overall responsibility for the hotel during shifts, ensuring smooth service and memorable guest experiences.

You will lead and train the front office team, handle guest enquiries and VIPs, and drive occupancy and revenue through upselling and interdepartmental collaboration while upholding safety and policy standards.

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Front Office Duty Manager & Guest Experience Leader employer: Millennium Hotels and Resorts

The Copthorne Tara Hotel London Kensington is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With a comprehensive benefits package including training opportunities, social events, and a supportive team environment, employees are encouraged to grow within the dynamic hospitality industry. Located in the heart of Kensington, the hotel provides a unique chance to work in a prestigious setting while enjoying discounts on accommodation and meals prepared by talented chefs.

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Contact Details:

Millennium Hotels and Resorts Recruitment Team