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For Companies At a Glance
- Tasks: Maximise revenue through effective telesales and build strong client relationships.
- Company: Join Millennium Hotels and Resorts, a global leader in hospitality.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation.
- Why this job: Be part of a dynamic team and make an impact in a fast-paced environment.
- Qualifications: Experience in telesales or customer service with excellent communication skills.
- Other info: Opportunities for growth and a culture of inclusion await you.
The predicted salary is between 28800 - 43200 £ per year.
At Millennium Hotels and Resorts UK, we are seeking a Telesales Executive to support the Central Event booking department in maximising revenue and fostering strong client relationships through effective and efficient sales techniques. This role involves providing excellent customer service to all customers at all times.
Key Responsibilities
- Experience in outbound calls, particularly in telesales or call centres, anyone in hospitality, retail, customer service or similar industries
- Researching and identifying new business through varied lead generation tactics
- Building and nurturing close working relationships with businesses and agencies to drive sales
- Building Millennium brand awareness through excellent execution and effective communication
- Comfortable working in a fast‑paced, target‑oriented environment
- Ability to build strong relationships with customers and colleagues
- Ability to manage a busy and varied workload effectively
- Excellent communication skills
- Track record of success in Telesales or similar roles, with a focus on target achievement
About you:
- Keen to work in a fast‑paced environment
- Great team player with an outgoing personality
- Manages time effectively to ensure high levels of productivity
- Commercially minded with a desire to hit and exceed targets
- Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Microsoft Outlook)
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest‑free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Telesales Executive employer: Millennium Hotel and Resorts UK
Contact Detail:
Millennium Hotel and Resorts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Millennium Hotels and Resorts. Understand their values, culture, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to sell yourself just like you would sell a product. Prepare a brief introduction about your experience in telesales and how it aligns with the role. Keep it engaging and confident – remember, you’re showcasing your skills!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows initiative and can give you insider info that could set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds. Mention something specific from your conversation to make it personal – this could be the little nudge that helps you land the job!
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telesales Executive role. Highlight your experience in outbound calls and customer service, and don’t forget to mention any achievements in sales. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining Millennium Hotels and Resorts. We love seeing enthusiasm and a genuine interest in the role.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Know Your Stuff
Before the interview, make sure you research Millennium Hotels and Resorts. Understand their values, culture, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare specific examples from your past experiences in telesales or customer service where you successfully met targets or built strong relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Practice Makes Perfect
Rehearse common interview questions related to telesales, such as how you handle objections or close a sale. Practising with a friend or in front of a mirror can help you feel more confident and articulate during the actual interview.
✨Be Personable and Engaging
Since this role involves building relationships, let your personality shine through! Be friendly, enthusiastic, and approachable during the interview. Remember, they’re looking for someone who can connect with clients, so showing your outgoing nature is key.
