At a Glance
- Tasks: Deliver exceptional guest service as the first and last point of contact.
- Company: Join Millennium Hotels UK, a diverse and inclusive workplace.
- Benefits: Enjoy social events, training, career development, and complimentary meals.
- Other info: Flexible hours with opportunities for promotion in a dynamic environment.
- Why this job: Make a real impact on guests' experiences while growing your career.
- Qualifications: Previous hotel reception experience and strong customer service skills.
The predicted salary is between 25000 - 27000 £ per year.
Here at Millennium Hotels UK, we value your skills, encourage growth by nurturing your personality, and reward your dedication. You'll learn not only from your fellow colleagues but also through our M Academy, where you’ll be able to advance your career with an apprenticeship and develop your career within our Brands.
The Copthorne Hotel Slough Windsor is looking for a Casual Hotel Receptionist. As our Receptionist, you are the first and last person our guests see, so we are looking for an experienced and passionate individual to deliver exceptional guest service from check-in to check-out and throughout the guest journey.
Responsibilities:
- Exceptional people skills
- Comfortable with standard PC systems
- Passion for helping people
Key Information:
- Role: Hotel Receptionist
- Salary: £12.71 p.h
- Working hours: Not Fixed
- Address: Slough, England SL1 2YE, United Kingdom
Benefits:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension
- Salary Sacrifice Scheme
- Career development and salary reviews
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
Qualifications:
- Previous hotel reception experience
- Experience with hotel PMS, ideally Opera Cloud
- Good command of English, both written and spoken
- Strong foundation in customer service
- Excellent interpersonal skills and able to connect with others
- Manage requests promptly, helpfully, politely, and with a caring attitude
- Passion for delivering excellent guest experiences with a friendly disposition
“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.”
About the Group:
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection, and The Biltmore. Each collection has its own distinct personality, character, and clearly defined hotel brands within it; tailored to suit different types of guests, as well as real opportunities to develop and gain promotion within the industry.
Work Location: In person
Casual Receptionist in Slough employer: Millennium Hotel and Resorts UK
At Millennium Hotels UK, we pride ourselves on being an exceptional employer that values your skills and fosters a culture of growth and inclusivity. Working at the Copthorne Hotel Slough Windsor not only offers competitive pay and benefits such as complimentary meals and volunteer days, but also provides ample opportunities for career advancement through our M Academy. Join us to be part of a supportive team where your dedication is recognised and rewarded, all while enjoying the vibrant atmosphere of Slough.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist in Slough
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Millennium Hotel and Resorts UK and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Receptionist in Slough
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Millennium Hotel and Resorts UK that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Millennium Hotel and Resorts UK.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Millennium Hotel and Resorts UK get a sense of who you are beyond your experience!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Millennium Hotel and Resorts UK and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
