At a Glance
- Tasks: Supervise and support the housekeeping team to maintain high cleanliness standards.
- Company: Join the Copthorne Hotel Manchester, a vibrant place on the Salford Quays waterfront.
- Benefits: Enjoy competitive salary, career development, discounts, and social events.
- Other info: Dynamic work environment with opportunities for training and growth.
- Why this job: Take on an exciting challenge and progress your career in hospitality.
- Qualifications: Experience in housekeeping supervision and strong customer service skills required.
The predicted salary is between 28325 - 28325 £ per year.
Are you an experienced Housekeeping Supervisor or Assistant Head Housekeeper? Do you have excellent attention to detail? Are you looking for an exciting new challenge and the opportunity to progress your career? The Copthorne Hotel Manchester is seeking an Assistant Head Housekeeper to join the Housekeeping team. Working closely with the Housekeeping Manager, you will play an intricate part in supervising and supporting the team, with the successful candidate having real attention to detail and the ability to work well under pressure.
As an Assistant Head Housekeeper, key responsibilities include:
- Ensuring a high standard of cleanliness within all areas of the hotel including guest rooms
- Conducting checks of rooms and public areas and addressing standards/issues with the team members directly taking corrective action where required
- Assisting the Head Housekeeper with team training, ensuring that all team members receive appropriate training and support to deliver standards required
- Getting involved in all aspects of the Housekeeping department in this ‘hands on’ role, working closely with the team to deliver excellent standards
- Supporting the Head Housekeeper with management tasks within the department
What we are looking for?
- Strong Housekeeping experience within hotels at supervisory/management level
- Experience of supervising teams
- Outstanding customer service skills
- Good organisational skills
- The ability to work well under pressure and maintain a professional approach
- The ability to work as part of a team
- Ability to work 5 days out of 7, on a rota basis, including weekend work.
About the Hotel: The Copthorne Hotel Manchester sits peacefully on the attractive Salford Quays waterfront and is within easy reach of MediaCityUK. The hotel offers modern guest rooms with a choice of Standard, Club or Suite accommodation. The Clippers Brasserie offers a traditional menu with views over Salford Quays. The Clippers Bar serves hearty pub food throughout the day with pre-dinner and pre-match drinks available.
About the Group: Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
For you: We offer a benefits package including:
- Cash Health Plan cover option
- Salary: 28,325.00 per annum
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide!
- Life Assurance, where applicable
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- Free/subsidised car parking
- Social Events, Wellbeing and Team Activities
- Uniform
- Length of Service related holiday scheme
- Recommend a Friend Scheme, where eligible
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Assistant Head Housekeeper in Salford employer: Millennium Hotel and Resorts UK
At Millennium Hotels UK, we pride ourselves on being an exceptional employer that values your skills and fosters personal growth. Located in Cardiff, our inclusive work culture encourages collaboration and offers numerous employee benefits, including training opportunities through our academy, social events, and a generous discount on accommodation worldwide. Join us as a Part-Time Room Attendant and enjoy a rewarding career where your dedication is recognised and your potential is nurtured.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Head Housekeeper in Salford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Millennium Hotel and Resorts UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Millennium Hotel and Resorts UK
Don't be shy about reaching out to Millennium Hotel and Resorts UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Head Housekeeper in Salford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotel and Resorts UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
