At a Glance
- Tasks: Audit hotel revenue daily and ensure financial accuracy across all departments.
- Company: Join the vibrant Millennium Hotel London Knightsbridge team!
- Benefits: Enjoy competitive pay, training, social events, and discounts on accommodation.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic finance team in a luxury hotel setting.
- Qualifications: Experience in finance roles and strong analytical skills required.
The predicted salary is between 31500 - 38500 £ per year.
Join the Millennium Family! If you want to be part of our 4-star property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experienced Income Auditor/Finance Assistant. The purpose of this role is to assist in the daily running of the Finance department, ensuring that all M&C procedures and targets are met.
Key responsibilities as an Income Auditor/Finance Assistant:
- Perform daily audits of revenue generated from all hotel outlets, including Rooms, Food & Beverage, Events and other ancillary revenue streams.
- Verify that all revenues have been correctly recorded in the Property Management System (PMS), Point of Sale (POS), and accounting systems.
- Reconcile daily revenue reports, cash receipts, credit card transactions, bank transfers, and city ledger accounts.
- Review room rates, packages, discounts, complimentary stays, rebates, and allowances to ensure proper authorization.
- Investigate and resolve discrepancies, variances, and unusual transactions promptly.
- Ensure compliance with hotel financial policies, procedures, and internal controls.
- Monitor adherence to revenue recognition policies and accounting standards.
- Review voids, refunds, discounts, paid outs, and corrections for appropriate approvals.
- Identify weaknesses in financial controls and recommend improvements.
- Assist with internal and external audits by providing supporting documentation and reports.
- Prepare and distribute the Daily Revenue Report to hotel management.
- Produce revenue analysis reports highlighting trends, variances, and operational issues.
- Maintain accurate audit files and supporting records for all revenue transactions.
- Assist with month-end closing activities and revenue reconciliations.
- Verify daily cash deposits and ensure all funds are accounted for.
- Reconcile credit card settlements with merchant reports and bank receipts.
- Follow up on disputed transactions, chargebacks, and payment discrepancies.
- Work closely with Front Office, Reservations, Food & Beverage, Events, and Finance teams to ensure accurate revenue recording.
- Provide guidance and support to operational departments regarding revenue procedures.
Essential and desirable skills required:
- Knowledge of Opera Cloud and Micros POS systems.
- Minimum 2 years' experience in an Income Auditor, Accounts Receivable, General Cashier, or Finance role within a hotel environment.
- Strong understanding of hotel operations, revenue streams, and financial controls.
- Experience working with hotel PMS and POS systems.
- Proficient in Microsoft Excel and financial reporting tools.
- Strong analytical and reconciliation skills with excellent attention to detail.
- Bachelor’s degree in accounting, Finance, Hospitality Management, or a related field, or equivalent experience.
- Part-qualified AAT, ACCA, CIMA, or equivalent accounting qualification.
- Excellent numerical and analytical abilities.
- Strong organisational and time-management skills.
- High level of integrity and confidentiality.
- Ability to identify discrepancies and investigate issues thoroughly.
- Strong communication and interpersonal skills.
- Ability to work independently and meet strict deadlines.
- Proficiency in Microsoft Office, particularly Excel.
About the Hotel
The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital’s most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites. The guests can choose to meet at the Babette, a lively lounge bar and the perfect spot for lunch, dinner or drinks on the charming outdoor terrace.
About the Group
Millennium Hotels and Resorts own and operate a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests, as well as real opportunities to develop and gain promotion within the industry.
Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our M Academy, where you’ll be able to advance your career with an apprenticeship and develop your career within our Brands.
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service-related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Revenue Auditor | Hospitality Finance & Controls employer: Millennium Hotel and Resorts UK
At Millennium Hotels UK, we pride ourselves on being an exceptional employer that values your skills and fosters personal growth. Located in Cardiff, our inclusive work culture encourages collaboration and offers numerous employee benefits, including training opportunities through our academy, social events, and a generous discount on accommodation worldwide. Join us as a Part-Time Room Attendant and enjoy a rewarding career where your dedication is recognised and your potential is nurtured.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Auditor | Hospitality Finance & Controls
✨Get a Taste of the Scene
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We think you need these skills to ace Revenue Auditor | Hospitality Finance & Controls
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotel and Resorts UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
