At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and beverage service.
- Company: Join a vibrant hospitality team focused on customer satisfaction.
- Benefits: Enjoy discounts, career development, and meals provided on duty.
- Other info: Flexible shifts with opportunities for social events and team activities.
- Why this job: Be part of a fast-paced environment where your creativity shines.
- Qualifications: Previous supervisory experience in food and beverage is preferred.
The predicted salary is between 20295 - 20295 £ per year.
Do you enjoy talking to people and thrive off working in a fast-paced environment? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude? If yes, we'd like to meet you! We are looking for dynamic individuals that put great customer service at the heart of everything that they do. Using your creative nature and personality, you will work alongside the team and lead by example to drive their performance in delivering excellent customer service in all interactions, and profitability through driving sales and minimising wastage. This role is a 32 hours per week over 5 shifts contract.
Responsibilities:
- Confidently communicate all our food and beverage offerings available to customers.
- Accurately deal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Provide a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.
- Manage day-to-day staffing needs, planning and assigning work and contributing to setting performance and development goals for team members.
- Ensure the team deliver on quality and guest satisfaction goals, maintaining a high level of guest satisfaction.
- Ensure food and drinks are secure and stored safely, always keeping stocks replenished and minimising waste.
Experience & Qualifications Required:
- Previous experience in a food and beverage supervisory/team leader position.
- Attentive, professional customer service skills.
- The ability to work well under pressure and as part of a big team.
- Experience of processing payments (ideally on Micros) would be advantageous.
- Availability for a variety of shifts over mornings and evenings, sometimes into the early hours.
Benefits:
- Life Assurance
- Cash Health Plan cover option available
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- Cycle to work scheme
- Social Events, Wellbeing and Team Activities
- Uniform (Laundry / Dry Cleaning for Uniform)
- Length of Service related holiday scheme
- Recommend a Friend Scheme and many more!
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Food & Beverage Team Leader in Plymouth employer: Millennium Hotel and Resorts UK
Join our vibrant team as a Food & Beverage Team Leader, where your passion for customer service and leadership will shine in a fast-paced environment. We pride ourselves on fostering a supportive work culture that prioritises employee growth through career development pathways, regular salary reviews, and exciting social events. With unique benefits like worldwide accommodation discounts and meals provided on duty, we ensure that our team members feel valued and motivated every day.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader in Plymouth
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Millennium Hotel and Resorts UK and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food & Beverage Team Leader in Plymouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Millennium Hotel and Resorts UK that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Millennium Hotel and Resorts UK.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Millennium Hotel and Resorts UK get a sense of who you are beyond your experience!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Millennium Hotel and Resorts UK and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
