At a Glance
- Tasks: Lead the night operations at a luxury hotel, ensuring exceptional guest experiences.
- Company: The Chelsea Harbour Hotel, known for its vibrant atmosphere and top-notch service.
- Benefits: Enjoy social events, training, health plans, and discounts on accommodation worldwide.
- Other info: Flexible hours with opportunities for career growth and personal development.
- Why this job: Be the face of the hotel at night and create unforgettable moments for guests.
- Qualifications: Experience in hotel front-of-house roles and strong leadership skills.
The predicted salary is between 33000 - 33000 £ per year.
The Chelsea Harbour Hotel is looking for a dynamic and energetic Night Manager, who has a passion for delivering impeccable experiences across all areas of the house during the late hours, serving a mix of residents, members, and guests. The Night Manager needs a strong background in a hotel night-time front-of-house role, with a passion for creating memorable moments, attention to detail, and personalised guest service.
Night Manager will be responsible for:
- Managing the Front of House Operations during the Night shift, including ensuring staffing levels are adequate within all Departments.
- Ensuring that all control procedures pertaining to the processing of all financial matters are adhered to at all times, including an accurate log of checks. Any discrepancies are reported in the correct manner.
- Directly communicating with the Front of House Manager regarding all points concerning the Front Desk and Guest Services department at night.
- Conducting daily briefings with all Front Office staff to ensure that all are aware of hotel movement.
- Ensuring guest communication is executed in a timely manner, either written or verbal.
- Ensuring shift handovers are completed in a comprehensive manner.
As Night Manager, the essential skills required:
- Ability to multitask
- Capacity to proactively manage the operation
- Knowledge of Opera, H&S, large hotel operations
- Skill in communication, guest service and leadership
- Leadership qualities
- Strong communicator
- Personable
- Flexible
- Calm under pressure
- Approachable
- Focused
We offer a benefits package including:
- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option available
- Pension
- Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
Key Information
- Salary: £33000 pa ++ incentives
- Address: SW10 0XG
- Working hours: 40 hrs Weekly
Night Manager employer: Millennium Hotel and Resorts UK
The Chelsea Harbour Hotel is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Night Manager, you will enjoy a range of benefits including comprehensive training, career progression opportunities, and unique perks such as complimentary meals and discounts on accommodation worldwide, all within the stunning setting of Chelsea Harbour. Join us to be part of a dedicated team that values personalised guest service and creates memorable experiences for our residents and guests.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
