At a Glance
- Tasks: Lead a team to maintain high housekeeping standards and ensure guest satisfaction.
- Company: Join the vibrant Copthorne Hotel Newcastle, right by the iconic River Tyne.
- Benefits: Enjoy competitive salary, employee discounts, and opportunities for career growth.
- Other info: Fixed term role with potential for promotion within a global hotel group.
- Why this job: Make a real impact on guest experiences in a dynamic hotel environment.
- Qualifications: Previous supervisory experience in hotel housekeeping and strong teamwork skills.
The predicted salary is between 27060 - 27060 £ per year.
We need someone to support our Head Housekeeper, on a fixed term to cover maternity leave, and their team to keep all aspects of the housekeeping department running smoothly, ensuring our high standards are exceeded to deliver remarkable guest experiences.
You’ll be capable of managing the day-to-day departmental operation including ensuring we are properly staffed and supervised as required, and that all rooms are cleaned according to the expected company standards, guaranteeing maximum comfort to our guests.
As the Housekeeping Supervisor, your main duties will be:
- Making sure the quality of our housekeeping services are always superb: we have standards - but it’s down to you and the team to make the rooms and public areas look their best for our guests.
- Managing day-to-day staffing needs, planning and assigning work to team members fairly.
- Supporting with routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
- Supporting the Head Housekeeper to develop the team and improve their performance through coaching and feedback, identifying good performance and recognising it as required.
- Being ready to resolve any Housekeeping related issues, stock control, HR processes and training, payroll etc. in the absence of the senior Housekeeping team.
The ideal candidate will have:
- Previous experience in a supervisory hotel housekeeping position.
- Attentive, professional customer service skills & a team-working champion!
- The ability to manage a team with a 'leading from the front' approach.
This is a fixed term position for up to 12 months with a salary of £27,060.80 pa.
If this sounds like the perfect opportunity for you then please, apply now!
Fixed Term Housekeeping Supervisor in Newcastle upon Tyne employer: Millennium Hotel and Resorts UK
At Millennium Hotels and Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Newcastle Quayside. Our team members enjoy a comprehensive benefits package, including employee discounts, a pension plan, and opportunities for professional growth within our global portfolio of over 120 hotels. Join us to be part of a supportive environment where your contributions are valued, and you can help create remarkable guest experiences.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fixed Term Housekeeping Supervisor in Newcastle upon Tyne
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Fixed Term Housekeeping Supervisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Millennium Hotel and Resorts UK. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
