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For Companies At a Glance
- Tasks: Maximise revenue through effective telesales and build strong client relationships.
- Company: Join Millennium Hotels and Resorts, a global leader in hospitality.
- Benefits: Enjoy social events, training, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and make an impact in a fast-paced environment.
- Qualifications: Experience in telesales or customer service with excellent communication skills.
- Other info: Opportunities for growth and a culture of inclusion await you.
The predicted salary is between 28800 - 43200 £ per year.
At Millennium Hotels and Resorts UK, we are seeking a Telesales Executive to support the Central Event booking department in maximising revenue and fostering strong client relationships through effective and efficient sales techniques. This role involves providing excellent customer service to all customers at all times.
Key Responsibilities
- Experience in outbound calls, particularly in telesales or call centres, anyone in hospitality, retail, customer service or similar industries
- Researching and identifying new business through varied lead generation tactics
- Building and nurturing close working relationships with businesses and agencies to drive sales
- Building Millennium brand awareness through excellent execution and effective communication
- Comfortable working in a fast‑paced, target‑oriented environment
- Ability to build strong relationships with customers and colleagues
- Ability to manage a busy and varied workload effectively
- Excellent communication skills
- Track record of success in Telesales or similar roles, with a focus on target achievement
About you:
- Keen to work in a fast‑paced environment
- Great team player with an outgoing personality
- Manages time effectively to ensure high levels of productivity
- Commercially minded with a desire to hit and exceed targets
- Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Microsoft Outlook)
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest‑free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Telesales Executive in London employer: Millennium Hotel and Resorts UK
Contact Detail:
Millennium Hotel and Resorts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in London
✨Tip Number 1
Get to know the company! Research Millennium Hotels and Resorts, their values, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since this role is all about effective communication, rehearse how you'd introduce yourself and your experience. Make it engaging and concise, so you can grab attention right from the start.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Telesales Executive in London
Some tips for your application 🫡
Show Off Your Telesales Skills: Make sure to highlight your experience in telesales or similar roles. We want to see how you've successfully managed outbound calls and built relationships with clients, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for the Telesales Executive role. Mention specific skills that match the job description, like your ability to thrive in a fast-paced environment and your knack for hitting targets. It shows us you’re genuinely interested!
Be Personable: We love a good personality! When writing your application, let your outgoing nature shine through. Share a bit about how you connect with customers and colleagues alike, as building strong relationships is key in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Millennium Hotels and Resorts.
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Know Your Stuff
Before the interview, make sure you research Millennium Hotels and Resorts. Understand their values, culture, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare specific examples from your past experiences in telesales or customer service where you successfully met targets or built strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common telesales questions, such as how you handle objections or how you build rapport with clients. The more comfortable you are speaking about your experiences, the more confident you'll be during the actual interview.
✨Be Ready for Role-Play
Since this role involves telesales, be prepared for potential role-play scenarios during the interview. Practice your pitch and think about how you would handle different customer situations. This will demonstrate your ability to think on your feet and adapt to various sales challenges.
