At a Glance
- Tasks: Assist with administrative tasks and enhance customer relationships in a vibrant hotel environment.
- Company: Join the Copthorne Tara Hotel, a stylish 4-star hotel in Kensington.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation and dining.
- Other info: Great opportunities for growth in a fast-paced, supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 22000 - 26000 £ per year.
The Copthorne Tara Hotel London Kensington is looking for an
Operations Administrative Assistant who will be responsible for assisting with revinate responses and other general administrative responsibilities.
Key Responsibilities
- Draft agendas for meetings, pulling together relevant documentation, presentations and taking minutes.
- Action any project work as directed by the Hotel Operational Manager.
- Consistently managing the customer relationship, seeking and responding to feedback and resolving complaints in a commercial and positive way, always maintaining customer loyalty.
- General office management and team support.
- To facilitate the written communication of instructions, information, view a correspondence thorough knowledge of Windows and associated software.
Experience & Qualifications
- Excellent attention to detail and accuracy.
- Excellent written/verbal communication and the ability to communicate across all levels of an organization.
- Confident individual who is adept in prioritising and managing multiple projects and tasks simultaneously.
- Ability to take the initiative and deal with unexpected situations and last minute changes.
- Ability to deal with sensitive and confidential data.
- Successful Candidate
- Enthusiastic, self‑motivated, proactive, resourceful with excellent attention to detail
- Demonstrate excellent presentation, negotiation and communication skills with the customers and other hotel departments
- Team worker
- Ability to work under pressure in a fast pace environment
- About the Hotel
The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy.
The hotel offers well‑appointed and comfortable guest rooms combining Standard, Superior and Club accommodation.
Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.
Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide.
In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore Mayfair.
Each collection has its own distinct personality, character, and clearly defined hotel brands within it; tailored to suit different types of guests.
Equal Opportunity Statement
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in the UK which will be verified using Trust ID Scanners and Software.
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option available
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
As well as real opportunities to develop and gain promotion within the industry.
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Operations Administrative Assistant in London employer: Millennium Hotel and Resorts UK
At Millennium Hotels UK, we pride ourselves on being an exceptional employer that values your skills and fosters personal growth. Located in Cardiff, our inclusive work culture encourages collaboration and offers numerous employee benefits, including training opportunities through our academy, social events, and a generous discount on accommodation worldwide. Join us as a Part-Time Room Attendant and enjoy a rewarding career where your dedication is recognised and your potential is nurtured.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
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We think this is how you could land Operations Administrative Assistant in London
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We think you need these skills to ace Operations Administrative Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
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✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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