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- Tasks: Maximise revenue for meetings and events while managing client communication and event planning.
- Company: Join the Millennium Gloucester Hotel, a vibrant 4-star hotel in Kensington.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation and dining.
- Why this job: Be at the heart of exciting events and create memorable experiences for clients.
- Qualifications: Strong communication skills and a passion for event planning.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Millennium Gloucester Hotel London Kensington is seeking a Meeting & Events Planner who will be responsible for maximizing the revenue and occupancy of all Meetings and Events function rooms through the management of all aspects of competitor intelligence, pricing, and management of function room inventory, market segment mix, and acceptance/denial of major group bookings whilst maintaining budgeted revenue and profit targets set.
The Meeting & Events Executive Key Responsibilities will include:
- To ensure that all client correspondence is prioritised and responded to immediately where possible or within a maximum of 2 hours
- Lead engaging, high-impact show rounds for prospects and tentative clients, working closely with EBC and property teams.
- Manage site visits, menu tastings, and supplier appointments for tentative and definite events.
- Act as the main point of contact for clients post-contract, handling all planning, amendments, and communication up to event day.
- Create accurate, creative, and timely BEOs and event documentation.
- Collaborate with internal departments to ensure seamless event delivery.
- Provide essential event details such as final numbers, menus, dietary needs, payments, and supplier paperwork.
- Identify and maximise upselling opportunities.
- Attend weekly Operations Meetings, sharing client insights, preferences, and repeat-business potential.
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
The Millennium Gloucester Hotel London Kensington is an impressive 4-star deluxe hotel in the heart of charming Kensington and a minutes’ walk to Gloucester Road Underground station, allowing convenient access around London. The hotel boasts 610 spacious guest rooms and guests will be spoilt for choice with the array of dining facilities available, including the hugely popular Humphrey’s Café & Bar, South West 7 and the Bombay Brasserie. The hotel is also home to the Millennium Conference Centre which is the perfect place to host your event, with a variety of flexible meeting spaces, including 26 versatile function rooms covering a total of 1,600m2 and the capacity to accommodate up to 600 delegates. The impressive conservatory can cater for up to 300 guests and features palm trees, a piano, exclusive bar area and dance floor.
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests, as well as real opportunities to develop and gain promotion within the industry.
Meeting & Events Executive - Planner (Hiring Immediately) in London employer: Millennium Hotel and Resorts UK
Contact Detail:
Millennium Hotel and Resorts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Executive - Planner (Hiring Immediately) in London
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the Millennium Gloucester Hotel's unique features and offerings. This way, when you chat with potential clients, you can highlight what makes it special and how it fits their event needs.
✨Tip Number 2
Practice your show rounds! Make sure you can lead engaging tours that showcase the best of the hotel. Remember, first impressions count, so be enthusiastic and ready to answer any questions that come your way.
✨Tip Number 3
Stay on top of your client communication. Responding quickly is key, so aim for that two-hour response time. It shows you're organised and dedicated, which will impress potential clients and help secure those bookings.
✨Tip Number 4
Don't forget to upsell! Look for opportunities to suggest additional services or upgrades during your conversations. It not only boosts revenue but also enhances the client's experience, making their event even more memorable.
We think you need these skills to ace Meeting & Events Executive - Planner (Hiring Immediately) in London
Some tips for your application 🫡
Be Prompt and Professional: When you're writing your application, make sure to respond quickly to any requests for information. We love it when candidates show they can prioritise and communicate effectively, just like you would in the role!
Show Your Creativity: As a Meeting & Events Planner, creativity is key! Use your application to showcase your unique ideas and how you can bring high-impact events to life. We want to see your flair for creating memorable experiences.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the job description. We appreciate when candidates take the time to align their background with what we’re looking for.
Keep It Clear and Concise: While we love detail, clarity is crucial! Make sure your application is easy to read and straight to the point. This will help us see your qualifications without getting lost in the details.
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Know Your Venue
Familiarise yourself with the Millennium Gloucester Hotel and its facilities. Understand the unique features of the event spaces and how they can cater to different client needs. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Communication Skills
As a Meeting & Events Executive, communication is key. Prepare examples of how you've effectively managed client correspondence in the past. Highlight your ability to respond promptly and maintain strong relationships, as this aligns perfectly with the job's requirements.
✨Demonstrate Your Planning Prowess
Be ready to discuss your experience in managing events from start to finish. Bring specific examples of successful events you've planned, including how you handled challenges and maximised upselling opportunities. This will showcase your organisational skills and attention to detail.
✨Engage with Questions
Prepare thoughtful questions about the hotel’s approach to event management and client satisfaction. This not only shows your interest in the role but also gives you insight into the company culture and expectations, helping you determine if it’s the right fit for you.