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- Tasks: Manage IT systems in a busy hotel and support guests with tech issues.
- Company: Join Millennium Hotels and Resorts, a global leader in hospitality.
- Benefits: Enjoy social events, private medical cover, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in IT support or management, especially in hospitality.
- Other info: Flexible hours with opportunities for growth and exciting perks.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an energetic IT Manager for this busy hotel to aid in managing the IT environment, as well as evaluate, plan, design, implement, and monitor all systems. You will be reporting to the General Manager and work with our IT Director on the Group's standards, and monitor the daily, weekly, and monthly operations of the hotel, including the integrity of computer systems, ordering equipment, granting user rights, providing support on all IT-related issues, and assisting hotel guests with technical issues they experience while staying in our hotel. Additionally, the IT Manager will work with the wider IT Team, vendors, consultants, operations departments, and guests to ensure satisfaction of all users and an efficient and positive work environment.
Responsibilities for IT Manager:
- Previous experience of working within a similar IT Support Technician or IT Management role, ideally within a Hospitality environment.
- Office Hours; however, some evening, night and weekend work will occasionally be required along with 'on call / call out' responsibilities in emergency situations.
- To have excellent numeric, literacy and keyboard skills.
- Excellent knowledge of Windows environment servers and stations, Active Directory, Switching & Firewalls, Telephony & mobile.
- Good knowledge of Opera/Opera Cloud PMS, Networking, Micros Point of Sale and other hotel systems.
- Exceptional attention to detail, time management and communication skills a must including an excellent level of spoken & written English required.
We offer a benefits package including:
- Social Events, Wellbeing and Team Activities.
- Training and development.
- Private Medical cover.
- Bonus.
- Pension Salary Sacrifice Scheme.
- Career development and salary reviews.
- Interest free Season Ticket Loan Scheme.
- 1 Volunteer Day per year (fully paid and in addition to your annual leave).
- Complimentary meals prepared for you by our chefs.
- Length of Service related holiday scheme.
- My Millennium discount perks.
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets.
- Life Assurance.
- Recommend a Friend Scheme.
About the Group: Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
IT Manager in London employer: Millennium Hotel and Resorts UK
Contact Detail:
Millennium Hotel and Resorts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and IT sectors. Attend industry events or join online forums where you can meet people who might know about job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, especially those relevant to hospitality. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the hotel group and its IT systems. Be ready to discuss how your experience aligns with their needs, especially in managing IT environments and supporting guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience in IT management, especially in hospitality, and showcase your skills with Windows servers, Active Directory, and hotel systems like Opera. We want to see how your background fits our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the responsibilities listed in the job description, and don’t forget to show your enthusiasm for working with us at Millennium Hotels.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent literacy skills. Keep your language clear and professional, but let your personality shine through. We love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows servers, Active Directory, and hotel systems like Opera. Be ready to discuss how you've used these technologies in past roles, especially in a hospitality setting.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in previous jobs. Think about times when you had to think on your feet or handle emergencies, as this role will require quick thinking and effective solutions.
✨Communicate Clearly and Confidently
Since you'll be interacting with guests and staff, practice explaining technical concepts in simple terms. Good communication is key, so consider doing mock interviews to refine your delivery.
✨Demonstrate Your Team Spirit
This role involves working closely with various teams. Be ready to share experiences where you collaborated effectively with others, whether it was with IT colleagues, vendors, or hotel staff, to achieve a common goal.