At a Glance
- Tasks: Supervise daily operations in restaurants, bars, and events while ensuring exceptional guest satisfaction.
- Company: Join the vibrant Millennium Hotel London Knightsbridge, located in a prime shopping district.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation and dining.
- Other info: Flexible hours, great career growth, and a supportive team culture await you.
- Why this job: Lead a passionate team in a dynamic environment and make guests' experiences unforgettable.
- Qualifications: 3 years in Food & Beverage, with strong leadership and communication skills.
The predicted salary is between 25000 - 31200 £ per year.
Key responsibilities as a Food & Beverage Supervisor:
- Supervise the daily operation of restaurant, bar, room service, and event service areas.
- Ensure smooth and efficient service delivery across all F&B outlets such as bar, restaurant and shisha.
- Lead, motivate, and support the Food & Beverage team to maintain exceptional guest satisfaction.
- Welcome and engage with guests in a warm, professional, and courteous manner.
- Handle guest enquiries, feedback, and complaints promptly and professionally.
- Assist with the coordination and execution of private events, banqueting, and special functions.
- Monitor staffing levels and support rota planning to ensure operational coverage.
- Support onboarding and training of new team members.
- Maintain high standards of presentation, cleanliness, and hygiene in line with HACCP regulations.
- Ensure compliance with hotel policies, health & safety procedures, and brand standards.
- Assist with stock control, inventory management, and minimising wastage.
- Support accurate billing, cash handling, and payment procedures, including use of MICROS systems.
- Work closely with the kitchen and other departments to ensure seamless communication and service.
- Respond calmly and effectively to operational challenges and emergency situations.
Essential skills required:
- Minimum 3 years’ experience within Food & Beverage operations, preferably within hotels or luxury hospitality.
- Previous supervisory or team leadership experience.
- Strong leadership, communication, and interpersonal skills.
- A genuine passion for hospitality and guest service.
- Excellent organisational skills with strong attention to detail.
- Ability to work efficiently under pressure in a fast-paced environment.
- Experience with POS systems, ideally MICROS.
- Flexibility to work evenings, weekends, and public holidays.
- Strong knowledge of food & beverage service standards and health & safety regulations.
- A positive, professional, and team-oriented attitude.
- Physical demands such as being on the feet for long periods of time and manual handling.
About the Hotel:
The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital’s most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites. The guests can choose to meet at the Babette, a lively lounge bar and the perfect spot for lunch, dinner or drinks on the charming outdoor terrace.
In return we offer:
- Social Events, Wellbeing and Team Activities.
- Training and development.
- Pension Salary Sacrifice Scheme.
- Career development and salary reviews.
- Interest‑free Season Ticket Loan Scheme.
- 1 Volunteer Day per year (fully paid and in addition to your annual leave).
- Complimentary meals prepared for you by our chefs.
- Length of Service‑related holiday scheme.
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets.
- Life Assurance.
- Recommend a Friend Scheme.
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
Food & Beverage Supervisor in London employer: Millennium Hotel and Resorts UK
At the Millennium Hotel London Knightsbridge, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and guest satisfaction. Our commitment to employee growth is evident through comprehensive training programmes, career development opportunities, and a supportive environment that encourages personal and professional advancement. Located in the heart of one of London's most prestigious areas, we provide unique benefits such as complimentary meals, social events, and discounts on accommodation, making it a rewarding place to build your career in hospitality.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Millennium Hotel and Resorts UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Millennium Hotel and Resorts UK
Don't be shy about reaching out to Millennium Hotel and Resorts UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotel and Resorts UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!