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- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join a historic hotel with a vibrant atmosphere and a passion for service.
- Benefits: Enjoy competitive salary, career development, and worldwide discounts.
- Why this job: Be part of a fun, fast-paced environment where your personality shines.
- Qualifications: Previous supervisory experience in food and beverage is essential.
- Other info: Flexible shifts and opportunities for growth in a supportive team.
The predicted salary is between 28000 - 32000 £ per year.
Do you enjoy talking to people and thrive off working in a fast-paced environment? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude? If yes, we would like to meet you! We’re passionate about excellent food & exciting drinks, delivered in style. We want engaging people who possess natural flair & have a magnetic personality. We are looking for a dynamic character to be our new Senior Food & Beverage Supervisor that can put great customer service at the heart of everything that they do. Using your creative nature & personality, you will support the F&B team & lead by example to drive their performance in delivering excellent customer service in all interactions, & profitability through driving sales & minimising wastage, deputising in the absence of the F&B Manager. This position will predominantly be based in our Restaurant, but a requirement to know all areas of the F&B department is essential!
Responsibilities of a Senior F&B Supervisor:
- Being able to confidently communicate all our food and beverage offerings available to customers.
- Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.
- Supporting with the management of the day-to-day departmental and staffing needs, planning and assigning work and contributing to setting performance and development goals for team members.
- Ensuring the team deliver on quality and guest satisfaction goals - making sure you all maintain a high level of guest satisfaction.
The experience & qualifications required are:
- Previous experience in a food and beverage supervisory position, ideally a restaurant setting/operation.
- Attentive, professional customer service skills.
- The ability to work well under pressure and as part of a big team.
- Experience of processing payments and end of shift banking (ideally using Micros) would be advantageous.
- As the position covers breakfast, M&E functions or dinner service, the right candidate would need to be available for a variety of shifts over mornings and evenings, sometimes into the early hours.
About the Hotel:
Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork.
For you:
- Life Assurance
- Cash Health Plan cover option available
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide!
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- Free / subsidised car parking
- Social Events, Wellbeing and Team Activities
- Uniform (Laundry / Dry Cleaning for Uniform)
- Length of Service related holiday scheme
- Recommend a Friend Scheme … and many more!
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software. If this sounds like the perfect opportunity for you then please, apply now!
Key Information:
- Salary: £28,246.40 per annum + Service charge + benefits
- Hours of Work: 40 hrs weekly
- Location: Hard Days Night Hotel, Liverpool
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
About the Group:
Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
Senior Food & Beverage Supervisor in Liverpool employer: Millennium Hotel and Resorts UK
Contact Detail:
Millennium Hotel and Resorts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Food & Beverage Supervisor in Liverpool
✨Tip Number 1
Get to know the company before your interview! Research their food and beverage offerings, and think about how you can contribute to their unique style. This shows you're genuinely interested and ready to bring your flair to the team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests and leading a team, being able to express yourself clearly and confidently is key. Role-play with a friend or family member to get comfortable with potential questions.
✨Tip Number 3
Show off your personality! During the interview, let your magnetic character shine through. Share stories that highlight your customer service skills and how you've handled pressure in past roles—this will help you stand out!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our fantastic team at the Hard Days Night Hotel.
We think you need these skills to ace Senior Food & Beverage Supervisor in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We love engaging people with a magnetic flair, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Experience: Make sure to highlight your previous experience in food and beverage supervision. We want to see how your skills align with the role, especially in delivering excellent customer service and managing a team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences, making it easy for us to see why you’re the right choice.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hard Days Night Hotel.
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Know Your Menu Inside Out
Make sure you’re familiar with all the food and beverage offerings. Being able to confidently discuss the menu will show your passion for the role and impress the interviewers. Practice describing dishes and drinks in a way that highlights their unique features.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a guest. This will demonstrate your commitment to putting customer satisfaction at the heart of everything you do.
✨Demonstrate Team Leadership
As a Senior Supervisor, you'll need to lead by example. Be ready to discuss your experience in managing teams, assigning tasks, and setting performance goals. Share stories that highlight your ability to motivate and support your colleagues in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy shift. Think through your responses ahead of time, focusing on how you would maintain professionalism and ensure a positive experience for guests.
