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- Tasks: Provide exceptional customer service and assist Night Duty Managers during night operations.
- Company: Leading hospitality group in Liverpool with a vibrant team atmosphere.
- Benefits: Flexible hours, employee perks, and a chance to work in a historic hotel.
- Why this job: Join a dynamic team and enhance your hospitality skills in a unique setting.
- Qualifications: Prior hotel experience and strong communication skills are essential.
The predicted salary is between 1040 - 1240 £ per month.
A leading hospitality group in Liverpool is seeking a part-time Night Porter to support the smooth running of the hotel during night operations. This role entails providing exceptional customer service, responding to guest inquiries, and assisting Night Duty Managers.
Ideal candidates will have prior hotel experience, strong communication skills, and a commitment to customer satisfaction. A unique opportunity to join a vibrant team in a historic hotel setting with various employee benefits.
Overnight Hotel Concierge & Night Porter in Liverpool employer: Millennium Hotel and Resorts UK
Contact Detail:
Millennium Hotel and Resorts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Hotel Concierge & Night Porter in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and ask to speak with the manager. A friendly face can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your past experiences relate to providing exceptional customer service and supporting team operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our vibrant team.
We think you need these skills to ace Overnight Hotel Concierge & Night Porter in Liverpool
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous hotel experience you have. We want to see how your background aligns with the Night Porter role, so don’t hold back on sharing those relevant stories!
Communicate Clearly: Strong communication skills are key for this position. When writing your application, keep it clear and concise. We appreciate a well-structured message that gets straight to the point!
Customer Service is King: Since this role is all about providing exceptional customer service, share examples of how you've gone above and beyond for guests in the past. We love to see your commitment to customer satisfaction shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our vibrant team!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel and its history. Familiarise yourself with its services, amenities, and any recent news. This will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your commitment to customer satisfaction, which is crucial for this role.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult guests or managing night operations. Practising your responses can help you articulate your thoughts clearly during the interview. Consider doing mock interviews with a friend to build your confidence.
✨Dress the Part
Even though it’s a night position, first impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and are ready to represent the hotel well.
