Guest Experience Lead - Front Office & Reception

Guest Experience Lead - Front Office & Reception

Full-Time No working from home possible
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The Copthorne Tara Hotel London Kensington is seeking a full-time Shift Leader to oversee Reception operations, supervising up to two staff members. You will ensure accurate End of Day processes, manage guest enquiries, and allocate rooms for group arrivals while maintaining service standards.

The role requires strong communication, organisational skills, and experience with Opera Cloud. A customer-focused, flexible approach is essential to support the hotel’s front office team.

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Guest Experience Lead - Front Office & Reception employer: Millennium Hotel and Resorts UK

At Millennium Hotels UK, we pride ourselves on being an exceptional employer that values your skills and fosters personal growth. Located in Cardiff, our inclusive work culture encourages collaboration and offers numerous employee benefits, including training opportunities through our academy, social events, and a generous discount on accommodation worldwide. Join us as a Part-Time Room Attendant and enjoy a rewarding career where your dedication is recognised and your potential is nurtured.

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Contact Details:

Millennium Hotel and Resorts UK Recruitment Team