What You’ll Be Doing
- Identifying and securing new business opportunities within local and regional markets (through sales research, cold calling and use of market intel)
- Developing existing accounts to increase revenue and client engagement
- Conducting client appointments, networking activities and hotel show rounds
- Supporting meetings, events and reservations activity when required
- Building strong relationships with corporate clients and key stakeholders
- Monitoring market trends, competitor activity and customer feedback to identify opportunities for growth
- Collaborating with operational teams to ensure exceptional customer experiences
- Contributing to the hotel’s sales strategy and commercial objectives
What We’re Looking For
- Previous experience in hotel sales, meetings & events, reservations or a similar commercial role
- A proactive approach to business development and account management
- Excellent communication, networking and relationship‑building skills
- Strong organisational and time‑management abilities
- The confidence to work independently while contributing to a wider team
- Experience using Delphi and/or Opera Cloud (desirable but not essential)
- A full UK driving licence and willingness to travel locally to meet clients
- Most importantly, you’ll bring enthusiasm, initiative and a determination to succeed
Why Join Us
- Competitive salary
- Life Assurance
- Cash Health Plan option
- Career development pathways and regular salary reviews
- Worldwide employee accommodation discounts
- Food & Beverage discounts across our hotels
- Apprenticeship, training and development opportunities
- Complimentary meals on duty
- Free parking
- Team social events and wellbeing initiatives
- Uniform provided
- Enhanced holiday entitlement linked to length of service
- Recommend‑a‑Friend scheme
- And much more!
The Role
As a customer‑facing sales role, some evening and weekend availability may occasionally be required for client meetings, networking events and hotel show rounds.
About Copthorne Hotel Newcastle
Located on the vibrant Newcastle Quayside and overlooking the iconic River Tyne, Copthorne Hotel Newcastle offers stunning riverside accommodation for both business and leisure guests. With modern guest rooms, flexible meeting and event facilities, and the popular Quay 7 Restaurant & Bar, we’re proud to be one of Newcastle’s most recognisable Quayside hotels.
About Millennium Hotels & Resorts
Millennium Hotels & Resorts owns and operates more than 120 hotels worldwide. In Europe, our portfolio includes 24 hotels located in some of the region’s most exciting business and leisure destinations. Our brands are grouped into three distinctive collections: Leng’s Collection, Millennium Collection, Copthorne Collection. Each offers a unique guest experience while sharing the same commitment to outstanding hospitality.
Millennium Hotels & Resorts is an Equal Opportunities Employer.
All applicants must have the legal right to live and work in the UK. Right‑to‑work documentation will be verified as part of the recruitment process using TrustID verification technology.
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Cluster Sales Executive employer: Millennium Hotel and Resorts UK
At Millennium Hotels UK, we pride ourselves on being an exceptional employer that values your skills and fosters personal growth. Located in Cardiff, our inclusive work culture encourages collaboration and offers numerous employee benefits, including training opportunities through our academy, social events, and a generous discount on accommodation worldwide. Join us as a Part-Time Room Attendant and enjoy a rewarding career where your dedication is recognised and your potential is nurtured.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
