At a Glance
- Tasks: Join our hotel team to keep rooms and public areas sparkling clean with a smile!
- Company: Copthorne Hotel Merry Hill–Dudley, a welcoming and inclusive workplace.
- Benefits: Up to £12.71/hour, social events, training, and discounts on accommodation.
- Other info: Flexible shifts available, including weekends and public holidays.
- Why this job: Perfect for those who love cleanliness and want to make guests feel at home.
- Qualifications: Previous housekeeping experience is a plus, but full training is provided.
The predicted salary is between 12.71 - 12.71 £ per hour.
Are you a fan of routine and class yourself as a bit of a 'clean-freak'? We are looking for someone to join our busy hotel Housekeeping department as a Casual Housekeeping Assistant; someone capable of ensuring the highest standards of efficiency and cleaning our bedrooms and public areas to the required brand guidelines – all of which we would like completed with a smile! Our guests stay 7 days a week so we do need someone who is available to work a variety of shifts.
Responsibilities:
- Have previous hotel (or similar) Housekeeping experience with an understanding of cleaning to standards and the linen ‘life cycle’ through the hotel.
- Be confident to support the overall processes of the linen room i.e. administrative details, stock takes, guest laundry procedure etc.
- Helping our guests – you’ll be happy to help if someone needs a toothbrush or directions!
- Being organised & safety aware – follow established safety procedures at all times, and wearing protective equipment when needed.
- Keeping on top of supplies and amenities and always trying to minimise waste.
- Attending your shift on time and completing your daily duties i.e. collecting room keys and daily duty sheet, stocking work trolley for the day, cleaning rooms to the set standard, changing and replacing linen etc.
Qualifications:
- Previous experience in a 4* hotel is desirable, although full training is provided.
- Good communication skills with a positive and energetic nature.
- It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
- Flexible attitude to shifts – you may need to work weekends and/or public holidays.
About the Hotel:
Located in the heart of the Black Country, the Copthorne Hotel Merry Hill–Dudley sits peacefully overlooking the picturesque Canal Marina. The hotel offers 138 modern guest rooms that combine Standard, Club and Suite accommodation. Guests staying in Suites or Club rooms can enjoy ‘club benefits’ which include complimentary refreshments, a bathrobe, slippers, early check-in and late check-out. Faraday’s Restaurant is a modern and relaxed place to dine with a backdrop of the beautiful Canal Marina. The hotel provides 11 function rooms that cater for a variety of layouts such as boardroom, theatre, banquet and reception. The Earls Suite can cater for up to 600 guests and comes complete with a private entrance, reception, bar and cloakroom. All rooms feature audio-visual equipment and have Wi-Fi connectivity.
Key Information:
- Salary: up to £12.71 per hour
- Working Hours: as required
- Address: Copthorne Hotel Merry Hill–Dudley, The Water Front, Level Street, Brierley Hill, Dudley, DY5 1UR
Benefits:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
Casual Housekeeping Assistant employer: Millennium Hotel and Resorts UK
At Millennium Hotels & Resorts, we pride ourselves on being an excellent employer, offering a vibrant work culture that values diversity and inclusion. As a Casual Housekeeping Assistant at the Copthorne Hotel Merry Hill–Dudley, you'll enjoy competitive pay, comprehensive training, and numerous employee benefits including career development opportunities, social events, and discounts on accommodation worldwide. Join us in creating memorable experiences for our guests while being part of a supportive team that truly values your contributions.
Contact Details:
Millennium Hotel and Resorts UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Housekeeping Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Millennium Hotel and Resorts UK and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Housekeeping Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Millennium Hotel and Resorts UK that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Millennium Hotel and Resorts UK.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Millennium Hotel and Resorts UK get a sense of who you are beyond your experience!
How to prepare for a job interview at Millennium Hotel and Resorts UK
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Millennium Hotel and Resorts UK and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
