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- Tasks: Collect and process patient specimens while providing top-notch customer service.
- Company: Join Millennium Health, a leading lab dedicated to improving patient care through medication monitoring.
- Benefits: Enjoy flexible hours, 401k matching, paid time off, and health resources.
- Why this job: Make a real difference in your community while gaining valuable experience in the medical field.
- Qualifications: Must have a high school diploma and some experience in customer service or healthcare.
- Other info: Part-time role with a friendly team and opportunities for growth.
Part Time Specimen Collector
Location:North Chesterfield, VA
Schedule: Monday-Thursday 9am-1pm
Help make a positive impact in your community!
Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.
The Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.
As a Specimen Collector:
- Collect patient urine and/or oral fluid (saliva) specimens
- Process and package collections for shipping
- Serve as an intermediary between the practice / clinic and the laboratory
- Record patient information, physician order details, and pertinent laboratory information
- Resolve specimen concerns with billing or patient information in ordering portal
- Order and maintain collection supplies inventory onsite
- Observe collection for Millennium Health specimens (when applicable)
- Driving from/to multiple facilities may be required
Ideal Candidate:
- 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred
- 2+ years of customer service experience can be considered in place of medical experience
- Demonstrated ability to navigate a smart phone and computer required
- Valid driver’s license required
- Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
- Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
- Ability to ensure administrative, physical and technical cyber security controls are always adhered to
- High School diploma or equivalent required
- Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs.
Benefits Offered:
- 401k with Company Match
- Paid Time off and Holidays
- Behavioral and Health Care Resources
- Salary Range:$15,808-17,472/yr. or $19-21/hr.
- Salary offered is dependent on qualifications, experience, and geographical location.
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
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Specimen Collector - 1136 employer: Millennium Health
Contact Detail:
Millennium Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specimen Collector - 1136
✨Tip Number 1
Familiarise yourself with the specific duties of a Specimen Collector. Understanding the nuances of specimen collection, processing, and patient interaction will help you stand out during interviews. Research common challenges faced in this role and think about how you would address them.
✨Tip Number 2
Highlight your customer service experience when networking or during interviews. Since this role requires exceptional care and service to patients and clinicians, sharing specific examples of how you've successfully handled customer interactions can demonstrate your suitability for the position.
✨Tip Number 3
If you have any experience with medical billing or familiarity with medications, make sure to mention it. This knowledge can be a significant advantage, as it shows you understand the broader context of the role and can navigate related tasks effectively.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the company and the role. Inquire about their training processes, team dynamics, or how they ensure compliance with HIPAA regulations. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
We think you need these skills to ace Specimen Collector - 1136
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Specimen Collector. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in specimen collection or customer service. Use specific examples that demonstrate your skills and achievements related to the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Mention any relevant experience in the medical field or customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Millennium Health
✨Know the Role
Familiarise yourself with the responsibilities of a Specimen Collector. Understand the importance of collecting specimens accurately and how it impacts patient care. This will show your genuine interest in the role.
✨Highlight Customer Service Skills
Since this position requires exceptional customer service, be prepared to discuss your previous experiences in customer-facing roles. Share specific examples of how you handled difficult situations or provided excellent service.
✨Demonstrate Technical Proficiency
Be ready to talk about your experience with technology, especially smartphones and computers. Mention any relevant software or systems you've used, as this is crucial for recording patient information and managing orders.
✨Understand Compliance and Confidentiality
Show that you are aware of HIPAA and other compliance standards. Discuss how you ensure confidentiality in your work, as this is vital in a healthcare setting. This will demonstrate your professionalism and commitment to patient privacy.
