VIP Guest Relations Lead - Front Office & Loyalty

VIP Guest Relations Lead - Front Office & Loyalty

Full-Time No working from home possible
Millennium & Copthorne Hotels

At a Glance

  • Tasks: Lead VIP guest communications and ensure exceptional service at The Chelsea Harbour Hotel.
  • Company: Join Millennium & Copthorne Hotels, known for outstanding hospitality.
  • Benefits: Enjoy training, wellness activities, and discounts on stays.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real difference in guest experiences and build lasting relationships.
  • Qualifications: Strong multitasking skills and knowledge of guest relations procedures.

Millennium & Copthorne Hotels is seeking a dynamic Guest Relations Manager at The Chelsea Harbour Hotel. This role is responsible for ensuring exceptional service and satisfaction, particularly for VIP guests. The manager must possess excellent multitasking abilities and a strong knowledge of guest relations procedures.

Responsibilities include leading guest communications, managing complaints, and maintaining guest profiles. The position offers a benefits package including training, wellness activities, and discounts on accommodations.

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Millennium & Copthorne Hotels

Contact Details:

Millennium & Copthorne Hotels Recruitment Team