At a Glance
- Tasks: Welcome guests with a smile and provide top-notch service at our hotel.
- Company: Join the Copthorne Hotel Manchester, known for its friendly atmosphere.
- Benefits: Earn £12.21 per hour, enjoy discounts, and access career development opportunities.
- Other info: Enjoy social events, meals on duty, and a supportive work environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Previous hotel experience and excellent communication skills are a must.
The predicted salary is between 25400 - 25400 £ per year.
The Copthorne Hotel Manchester is seeking an experienced Receptionist to provide a warm welcome, helpful and efficient service to guests.
Responsibilities:
- Providing a friendly and efficient service to guests at all times ensuring company policy and procedures are complied with.
- Providing accurate shift handovers ensuring all items requiring attention are detailed in handover diary and the shift checklist is completed to required standard.
- Carry out float checks and handle all cash transactions accurately throughout the shift including the issue/use of safety deposit boxes.
- Being aware of special promotions operating in the hotel, ensuring they are offered to maximise occupancy/revenue.
- Ensuring all information is communicated to the relevant department in the interest of providing excellent customer service including being aware of specific daily functions/events, in order to deal with enquiries efficiently and effectively.
- To be fully aware of and understand Fire, Bomb, Health and Safety and emergency procedures.
Qualifications:
- Previous experience in a quality hotel.
- Excellent communication skills.
- A positive, ‘can do’ attitude.
- The ability to work well under pressure.
- Excellent customer service skills.
- Experience of using a Front Office Management system, e.g., Opera.
- Ability to work as and when required, including weekend work.
Benefits:
- Cash Health Plan cover option.
- £12.21 hourly rate.
- Career development pathways and regular salary reviews.
- Employee Discounted Accommodation and F&B discounts worldwide.
- Life Assurance, where applicable.
- Apprenticeship/Placement/Training opportunities.
- Meals Provided on Duty.
- Free/subsidised car parking.
- Social Events, Wellbeing and Team Activities.
- Uniform.
- Length of Service related holiday scheme.
- Recommend a Friend Scheme, where eligible.
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Casual Receptionist in Salford employer: Millennium & Copthorne Hotels
The Copthorne Hotel Manchester is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With competitive benefits such as a cash health plan, discounted accommodation, and career progression opportunities, staff are encouraged to thrive in a supportive environment. Located in the heart of Manchester, employees enjoy a dynamic atmosphere with regular social events and team activities, making it a rewarding place to build a career in hospitality.
Contact Details:
Millennium & Copthorne Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist in Salford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Millennium & Copthorne Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Receptionist in Salford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Millennium & Copthorne Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Millennium & Copthorne Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Millennium & Copthorne Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Millennium & Copthorne Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Millennium & Copthorne Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
