At a Glance
- Tasks: Lead a vibrant team to deliver exceptional food and drink experiences.
- Company: Join a passionate team dedicated to excellent service and exciting offerings.
- Benefits: Enjoy career development, discounts, meals on duty, and social events.
- Other info: Flexible shifts available; perfect for those who thrive in dynamic environments.
- Why this job: Be the face of our brand and create memorable moments for guests.
- Qualifications: Previous supervisory experience in food and beverage is preferred.
The predicted salary is between 24000 - 30000 £ per year.
Do you enjoy talking to people and thrive off working in a fast‑paced environment? Are you quick on your feet and have a polite and friendly attitude? If yes, we’d like to meet you! We’re passionate about excellent food and exciting drinks, delivered in style. We want engaging people who possess natural flair and have a magnetic personality. We are looking for a dynamic character to be our new Food & Beverage Supervisor that can put great customer service at the heart of everything that they do. Using your creative nature and personality, you will support the F&B team and lead by example to drive their performance in delivering excellent customer service in all interactions, and profitability through driving sales and minimising wastage.
Responsibilities:
- Confidently communicate all our food and beverage offerings available to customers.
- Accurately deal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Provide a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.
- Supervise day‑to‑day staffing needs, plan and assign work and contribute to setting performance and development goals for team members.
- Ensure the team delivers on quality and guest satisfaction goals – making sure you all maintain a high level of guest satisfaction.
Qualifications:
- Previous experience in a food and beverage supervisory/team leader position.
- Attentive, professional customer service skills.
- The ability to work well under pressure and as part of a big team.
- Experience of processing payments (ideally on Micros) would be advantageous.
- As the position covers breakfast, M&E functions or dinner service, the right candidate would need to be available for a variety of shifts in the mornings and evenings, sometimes into the early hours.
Benefits:
- Life Assurance
- Cash Health Plan cover option available
- Career development pathways and regular salary reviews
- Employee discounted accommodation and F&B discounts worldwide
- Apprenticeship/Placement/Training opportunities
- Meals provided on duty
- Free/subsidised car parking
- Social events, wellbeing and team activities
- Uniform (laundry/dry cleaning for uniform)
- Length of service related holiday scheme
- Recommend a friend scheme
- … and many more!
We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
Job Types: Full‑time, Permanent
Experience: Food or beverage service: 1 year (preferred)
Work Location: In person
Food & Beverage Supervisor in Liverpool employer: Millennium & Copthorne Hotels
As a Food & Beverage Supervisor with us, you'll be part of a vibrant team that values excellent customer service and creativity in a fast-paced environment. We offer a supportive work culture with numerous career development pathways, employee discounts on accommodation and food & beverage worldwide, and regular social events to foster team spirit. Join us for a rewarding experience where your contributions are recognised and celebrated.
Contact Details:
Millennium & Copthorne Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Millennium & Copthorne Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Millennium & Copthorne Hotels
Don't be shy about reaching out to Millennium & Copthorne Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium & Copthorne Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium & Copthorne Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
