Duty Manager - Front Office & Guest Experience

Duty Manager - Front Office & Guest Experience

Full-Time No working from home possible
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Millennium & Copthorne Hotels is seeking a dynamic Duty Manager for The Chelsea Harbour Hotel in London. You will oversee the front office, manage duty shifts, and lead the front office team to deliver personalised guest service daily.

You will drive guest satisfaction, handle VIPs and groups, and ensure accuracy in reservations, billing and safety compliance while seeking to maximise occupancy and revenue across all departments.

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Duty Manager - Front Office & Guest Experience employer: Millennium & Copthorne Hotels

At Millennium Hotels and Resorts UK, we pride ourselves on being an exceptional employer that values your skills and fosters a culture of growth and inclusivity. Working at the Copthorne Hotel Aberdeen not only offers you the chance to develop your career through our M Academy and various training opportunities, but also provides a supportive environment with social events, wellbeing activities, and unique perks like complimentary meals and discounts on accommodation worldwide. Join us in a role where your dedication is rewarded, and you can truly make a difference in our guests' experiences.

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Contact Details:

Millennium & Copthorne Hotels Recruitment Team