At a Glance
- Tasks: Serve food and drinks, ensuring a fantastic experience for our guests.
- Company: Join the vibrant team at Copthorne Hotel Merry Hill-Dudley.
- Benefits: Enjoy competitive pay, social events, and career development opportunities.
- Other info: Flexible shifts available; work mornings or evenings to suit your schedule.
- Why this job: Perfect for those who love fast-paced environments and meeting new people.
- Qualifications: Experience in busy beverage service and excellent customer service skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Do you enjoy talking to people and thrive off working in a fast-paced bar environment? Are you quick on your feet (literally and metaphorically), know your Sipsmiths from your Tanqueray, and have a polite and friendly attitude? If yes, we'd like to meet you! We are looking for dynamic individuals that put great customer service at the heart of everything that they do. We currently have a number of contracts available so are happy to discuss flexible working to suit both you and the needs of the business.
Our guests stay 7 days a week so we do need someone who is available to work a variety of shifts. As a Casual Food and Beverage team member, your main duties will be:
- The service of food and beverage products in the restaurant, working within the bar, breakfast or evening restaurant team, or Meetings & Events working weddings, functions and other events.
- Being able to confidently communicate all our food and beverage offerings available to customers.
- Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.
The ideal candidate will have:
- Previous experience in a busy beverage service position is requested.
- Attentive, professional customer service skills.
- The ability to work well under pressure and as part of a big team.
- Experience of processing payments (experience of Micros would be advantageous).
- As the position covers breakfast or dinner service the employee would need to be available for morning and/or evenings to ensure seamless service for each guest.
About the Hotel: Located in the heart of the Black Country, the Copthorne Hotel Merry Hill-Dudley sits peacefully overlooking the picturesque Canal Marina. The hotel offers 138 modern guest rooms that combine Standard, Club and Suite accommodation. Guests staying in Suites or Club rooms can enjoy 'club benefits' which include complimentary refreshments, a bathrobe, slippers, early check-in and late check-out. Faradays Restaurant is a modern and relaxed place to dine with a backdrop of the beautiful Canal Marina. The hotel provides 11 function rooms that cater for a variety of layouts such as boardroom, theatre, banquet and reception. The Earls Suite can cater for up to 600 guests and comes complete with a private entrance, reception, bar and cloakroom. All rooms feature audio-visual equipment and have Wi-Fi connectivity.
Key Information:
- Salary: up to £12.71 per hour
- Working Hours: as required
- Address: Copthorne Hotel Merry Hill-Dudley, The Water Front, Level Street, Brierley Hill, Dudley, DY5 1UR
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension
- Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
About the Group: Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
Casual Food and Beverage Assistant in Dudley employer: Millennium & Copthorne Hotels
Millennium Hotel and Conference Centre Gloucester London is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With a comprehensive benefits package including training opportunities, social events, and a unique volunteer day, employees are encouraged to grow and thrive in their roles. Located in the heart of Kensington, the hotel provides a dynamic environment where staff can engage with diverse guests and contribute to memorable experiences.
Contact Details:
Millennium & Copthorne Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Food and Beverage Assistant in Dudley
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Millennium & Copthorne Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Food and Beverage Assistant in Dudley
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Millennium & Copthorne Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Millennium & Copthorne Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Millennium & Copthorne Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Millennium & Copthorne Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Millennium & Copthorne Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
