At a Glance
- Tasks: Lead a dynamic team in delivering exceptional guest experiences and ensuring smooth operations.
- Company: Join a top workplace with a strong culture of support and development.
- Benefits: Enjoy competitive pay, health coverage, 401(k) match, and paid time off.
- Other info: Flexible hours and opportunities for growth in a vibrant environment.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: 3+ years in food & beverage, with supervisory experience preferred.
The predicted salary is between 18 - 20 € per hour.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Lead with Purpose. Serve with Impact.
As the ADR Supervisor, you are the go-to leader on the floor—supporting our food and beverage operations while inspiring your team to deliver memorable Guest experiences. You’ll oversee daily venue execution, coach Associates in Guest service excellence, and ensure everything from food quality to compliance runs smoothly. This is more than supervision—it’s your chance to lead by example, elevate team performance, and shape the hospitality culture across Grand Casino venues.
What You’ll Do- Operational Leadership + Service Excellence
- Support seamless daily venue operations and uphold Grand Casino’s service standards
- Supervise front-line team members, ensuring optimal shift coverage and Guest satisfaction
- Enforce performance policies and hospitality procedures aligned with MLCV values
- Communicate and uphold food, beverage, and safety regulations—local, Tribal, State, and Federal
- Maintain open communication with team through daily pre-shift and supervisory meetings
- Team Coaching + Associate Development
- Onboard, train, and mentor team members to meet Guest service expectations
- Provide regular performance feedback, coaching, and hands-on support
- Evaluate Associate performance and contribute to hiring, promotion, and discipline recommendations
- Lead with integrity and foster a respectful, collaborative environment
- Quality + Compliance Oversight
- Ensure venue cleanliness, equipment maintenance, and hygiene meet operational standards
- Supervise food production and portioning in accordance with recipe specs and presentation standards
- Monitor inventory levels, support transfer tracking, and help manage labor and food cost controls
- Adhere to all cash handling procedures and internal controls
- Project Support + Operational Improvement
- Provide input on operational improvements and areas needing attention
- Execute special assignments or venue initiatives as needed
- Support smooth transitions between shifts and venues when needed
- Support new menu rollouts, limited-time offers, and Associate training
- Build trust through clear communication and leading by example
- Adapt easily between roles, venues, and Associate support
- Coach others while staying Guest-focused during fast-paced shifts
- Keep operations running efficiently without sacrificing quality or hospitality
- Embrace feedback, promote teamwork, and drive performance
- Smooth, well-coordinated shifts that meet food quality and Guest service expectations
- A team of Associates who are confident, trained, and empowered
- Compliance with all policies, health standards, and regulatory requirements
- A trusted, dependable supervisor who uplifts the team and models the MLCV Way
- Weekly pay + competitive salary
- Medical, dental, and vision coverage
- 401(k) with match, tuition reimbursement, and paid parental leave
- PTO that’s used and encouraged
- Recognition for birthdays, anniversaries, and service milestones
- A workplace rooted in tradition and transformation
- A values-driven culture built on Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty
- A strong team culture with mentorship, support, and development
- 3+ years of progressive food & beverage or kitchen operations experience
- At least 2 years of supervisory or team lead experience in hospitality preferred
- Knowledge of safe food handling, inventory control, and basic labor cost management
- Serv-Safe Certification preferred (must be obtained within 1 year)
- Strong leadership, organization, and interpersonal skills
- Ability to work flexible hours and support multiple venues when needed
- Must be able to secure a license from the Gaming Regulatory Authority (GRA)
- Responsible for following all relevant Detailed Gaming Regulations (DGRs)
- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process
- Must be able to stand and walk for extended periods during shift
- Frequently required to bend, stoop, reach, lift, and carry up to 25 pounds
- Must have the stamina to work in a fast-paced, high-volume environment
- Frequent contact with cleaning agents, kitchen tools, and occasionally wet or slippery surfaces
- Required to wear appropriate uniform and PPE as designated
- Must be flexible to work a variety of shifts, including nights, weekends, holidays, and special events based on business needs
Supervisor ADR Hinckley Full-Time Overnights $18 -$20/hr employer: Mille Lacs Corporate Ventures
At Grand Casino Hinckley, we pride ourselves on fostering a vibrant work culture where passion and customer focus are at the heart of everything we do. As a Supervisor, you'll enjoy competitive pay, comprehensive benefits including medical and dental coverage, and opportunities for personal and professional growth in a supportive environment that values teamwork and mentorship. Join us to lead with purpose and make a meaningful impact in the hospitality industry while being part of a community that celebrates tradition and transformation.
Contact Detail:
Mille Lacs Corporate Ventures Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor ADR Hinckley Full-Time Overnights $18 -$20/hr
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your experience aligns with their mission of delivering memorable Guest experiences. Be ready to share specific examples!
✨Tip Number 3
Practice your leadership skills! Think about how you would handle various scenarios on the floor. We want to see how you inspire and coach your team to deliver top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Grand Casino Hinckley.
We think you need these skills to ace Supervisor ADR Hinckley Full-Time Overnights $18 -$20/hr
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you truly believe in delivering exceptional guest experiences and are excited about the opportunity to lead a team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in food and beverage operations. We love seeing how your skills align with our values and the specific responsibilities of the ADR Supervisor role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Grand Casino Hinckley.
How to prepare for a job interview at Mille Lacs Corporate Ventures
✨Know the Company Culture
Before your interview, take some time to understand the values and culture of the company. Since this role is all about leading with purpose and serving with impact, think about how you can demonstrate your alignment with these values during the conversation.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to inspire your team and ensure smooth operations. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved service quality. Be ready to discuss how you coach and develop others.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think about situations where you had to manage a busy shift, resolve a guest complaint, or ensure compliance with health regulations. Practising these responses will help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
