Pcn Pharmacy Technician

We are seeking an experienced and motivated Pharmacy Technician to join our innovative and supportive multi-disciplinary team within The Rural Practice Network PCN. This role offers the opportunity to work across our member practices and be actively involved in delivering high-quality, cost-effective medicines optimisation and patient care as part of the national PCN Direct Enhanced Service (DES).

You will play a key role in improving the quality, safety, and cost-effectiveness of prescribing, support medication reviews, and enhance the overall medicines management systems across the PCN.

Clinical Responsibilities

• Undertake patient-facing and patient-supporting roles to promote safe and effective use of medicines through shared decision-making.
• Conduct medicine optimisation activities such as medication reviews, medicines reconciliation, and support effective administration (e.g., inhaler technique).
• Support care home residents and patients transitioning between care settings by aligning medicines and ensuring safe handovers.
• Assist with shared care protocols and liaise with specialist pharmacists for complex cases.
• Promote antimicrobial stewardship by supporting initiatives that reduce inappropriate prescribing.
• Contribute to Quality and Outcomes Framework (QOF), enhanced services, and PCN DES requirements through audits and improvement measures.

Technical and Administrative Responsibilities

• Improve medicines optimisation systems by developing processes to minimise waste, support efficient ordering, and manage high-risk medications.
• Supervise and support reception and administrative teams to effectively manage prescription requests.
• Lead on implementation and training related to the Electronic Prescription Service (EPS) and repeat prescribing systems.
• Work closely with community pharmacies, secondary care, and social care teams to promote integrated working.

The Rural Practice Network is a collaborative Primary Care Network (PCN) made up of five friendly and forward-thinking GP practices located across the beautiful rural areas of Castle Cary, Queen Camel, Bruton, Wincanton, and Milborne Port in Somerset. Serving a combined population of approximately [insert patient number if known], we work together to improve the health and wellbeing of our local communities through integrated, patient-centred care.

Our PCN team includes GPs, Clinical Pharmacists, Pharmacy Technicians, First Contact Practitioners, Social Prescribers, Care Coordinators, and other Allied Health Professionals all committed to delivering innovative healthcare solutions tailored to local needs. We are passionate about supporting our staff, fostering a culture of collaboration and continuous improvement, and embracing the opportunities brought by the NHS Long Term Plan and the PCN DES.

As a rural network, we offer a unique working environment that combines the benefits of close-knit practice teams with the resources and flexibility of a larger organisation. Joining our team means becoming part of a dynamic, supportive, and patient-focused network where your professional development is encouraged, and your contribution truly makes a difference.

Job responsibilities

• Operate as a key member of the PCN Medicines Management Team.
• Provide support to all PCN practices through project work aligned with PCN DES requirements.
• Assist in emergency situations such as flu outbreaks or pandemics, including safe management of vaccines and antivirals.
• Work both independently and collaboratively across multiple practice sites, demonstrating flexibility and initiative.

Person Specification

Qualifications

Essential

• Registration with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician
• Experience working in a primary care, hospital, or community pharmacy setting
• Excellent communication and consultation skills
• Able to work across multiple sites and within a multidisciplinary team
• Strong organisational skills with the ability to manage multiple priorities

Desirable

• Previous experience working in a GP practice or PCN setting
• Knowledge of NHS structure and primary care services
• Experience with clinical systems and prescribing data

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration.