At a Glance
- Tasks: Deliver, install, and maintain TEC equipment in homes and care facilities.
- Company: Join Livity Life, part of Millbrook Healthcare Group, transforming lives through technology.
- Benefits: Enjoy up to 33 days holiday, a company van, and exclusive perks.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Full UK driving licence required; customer service skills are essential.
The predicted salary is between 30000 - 42000 € per year.
As a Installation Technician with us you will be responsible for the delivery, installation and collection of TEC equipment within people's homes and associated locations such as care homes across East and West Cheshire. You will also be involved in the servicing and repair of equipment. This position plays a crucial role in helping to transform the lives of those in need. As a healthcare equipment provider, Livity Life, part of Millbrook Healthcare Group, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day‑to‑day life. Our TEC equipment ranges from lifelines & pendants along with other sensors, to more complex TEC equipment. We also carry out pre‑planned maintenance and repair of installed TEC within the home and other supported living establishments. All of which can make a significant impact in giving people the confidence to live more independently.
Requirements
- Previous relevant experience is preferable however full training will be provided
- You must hold a full UK driving licence (minimum 3 years) with no more than 6 points
- You must be able to load and unload goods some of which may be heavy
- Excellent customer service and communication skills are essential
- Previous PAT testing experience is an advantage, but training can be provided
- Previous van driving experience would be beneficial
- You must be comfortable working with vulnerable people across the counties
Working Conditions and Benefits
- Mon - Fri 18.75 hrs per week on a rota basis
- Company van is provided for work purposes
- Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
- Company Pension Scheme
- Life Assurance
- A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets
This role is a regulated activity and may be subject to a DBS disclosure, satisfactory references and social media screening. Millbrook Healthcare Group is an inclusive and caring employer who understands that not everyone's job needs are the same. Therefore, we are open to supporting flexible working requests such as part‑time working, job shares and flexible hours wherever possible to support our colleagues' lifestyle differences. So please feel free to let us know of any specific requirements you may have, and these can then be discussed in more detail if you are successful in your application.
Telecare technical Installer employer: Millbrook Healthcare
At Livity Life, part of Millbrook Healthcare Group, we pride ourselves on being an exceptional employer dedicated to transforming lives through technology-enabled care. Our Winsford-based team enjoys a supportive work culture that values flexibility, offering up to 33 days of holiday, a comprehensive pension scheme, and a rewards programme with exclusive perks. We are committed to employee growth, providing full training for our Telecare Technical Installers, ensuring you have the skills and support needed to thrive in your role while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Telecare technical Installer
✨Tip Number 1
Get to know the company! Research Livity Life and their mission in transforming lives with TEC equipment. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be working with vulnerable people, it's crucial to demonstrate empathy and effective communication. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving abilities. Think of examples from your past experiences where you've had to troubleshoot or repair something. This will highlight your technical skills and adaptability during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team at Millbrook Healthcare Group.
We think you need these skills to ace Telecare technical Installer
Some tips for your application 🫡
Show Your Passion for Helping Others:When writing your application, let us know why you're excited about transforming lives through technology. Share any personal experiences or motivations that drive you to work in this field.
Highlight Relevant Skills:Make sure to mention any previous experience with installation, customer service, or working with vulnerable people. Even if you haven't done this exact role before, relate your skills to what we do at Livity Life.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Millbrook Healthcare
✨Know Your TEC Equipment
Familiarise yourself with the types of TEC equipment you'll be working with, like lifelines and sensors. Understanding how they function and their importance in helping people live independently will show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since you'll be working with vulnerable individuals, it's crucial to demonstrate your excellent customer service and communication skills. Prepare examples from your past experiences where you've successfully interacted with clients or resolved issues.
✨Be Ready for Practical Questions
Expect questions about loading and unloading heavy goods or handling equipment. Think of scenarios where you've had to manage physical tasks and be ready to discuss how you approached them safely and efficiently.
✨Highlight Your Flexibility
The role offers flexible working arrangements, so be prepared to discuss your availability and any specific needs you might have. Showing that you're adaptable and open to different working hours can set you apart from other candidates.
