At a Glance
- Tasks: Lead and manage operations to enhance community healthcare services.
- Company: Millbrook Healthcare Group, a caring employer partnered with the NHS.
- Benefits: Up to £52,000 salary, 25 days holiday, pension scheme, and exclusive staff perks.
- Other info: Flexible working options available to support your lifestyle.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in senior management, operations, and healthcare preferred.
The predicted salary is between 52000 - 52000 £ per year.
We are currently looking for an Operations Manager to join our Northamptonshire CES Service Centre. Millbrook Healthcare Group work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. This contract and service provides the supply as well as ongoing maintenance and repair of community healthcare equipment for our service users across Northamptonshire.
As the Operations Manager, you will be responsible for the overall management of operational performance, contract delivery and P&L for the service. This will involve leading, supporting and managing the team and driving efficiencies across the service in relation to sales, costs and delivery. You will work closely with our local NHS Commissioning Partners to ensure that outcomes and quality standards are consistently met. Therefore, as well as your people management skills, your analytical skills will be required to drive performance to deliver a fantastic service for our users.
You will play a pivotal part in the success and continuing development of this contract along with the responsibility of managing and leading our most valued asset - the team of logistics, warehouse, clinical and customer service colleagues. You will need to be highly skilled in effective communication, motivation, developing strong relationships and creating a positive learning environment.
About you:
- Proven experience of working within a senior management/leadership role, healthcare experience would be advantageous
- A solid background of Operations Management within a client target/KPI driven business
- Previous logistics and warehousing experience
- Commercially astute
- Experience or understanding of managing Medical Devices
- Ability to build and maintain strong relationships both internally and externally
- Contract management experience
- Relentless self-motivation and drive to make improvements and efficiencies
- P&L, budget and forecasting experience
- A passion for people development and first class leadership skills
- Ability to multitask and keep others on track whilst under pressure
- A full UK Driving Licence is essential
What can we offer?
- Salary of up to £52,000 per annum
- 25 days holiday (plus bank holidays, plus optional 5 unpaid days)
- Pension scheme with enhanced salary sacrifice option and 5% employer contribution
- 4x Life assurance (death in service benefit)
- Staff benefit scheme – access to over 200 exclusive perks and discounts from leading retailers, leisure outlets and more!
About us
Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues' lifestyle differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.
Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
CARES values:
- Care and respect for our colleagues and service users
- Accountable and proud
- Ready to learn and grow
- Enhance our service users’ lives
- Socially responsible, ethical and transparent
This role is working in a regulated activity and may be subjected to a DBS disclosure and Social Media screening. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Operations Manager in Northampton employer: Millbrook Healthcare
Millbrook Healthcare is an exceptional employer located in Exeter, offering a dynamic and supportive work environment for Customer Service Coordinators. With a strong commitment to employee growth, flexible working arrangements, and a comprehensive benefits package including free parking and a rewards scheme, we prioritise the well-being of our team while striving to enhance the lives of our service users. Join us to be part of a motivated team dedicated to making a meaningful impact in the community healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Northampton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Millbrook Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Millbrook Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Millbrook Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operations Manager in Northampton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Millbrook Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Millbrook Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Millbrook Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Millbrook Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Millbrook Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Millbrook Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
