At a Glance
- Tasks: Engage with stakeholders to improve community health services and enhance customer experiences.
- Company: Join Millbrook Healthcare, a caring employer dedicated to supporting independent living.
- Benefits: Up to £32,000 salary, 33 days holiday, flexible working options, and exclusive perks.
- Other info: Inclusive workplace with opportunities for personal growth and networking.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Experience in stakeholder engagement and a passion for community development.
The predicted salary is between 30000 - 32000 £ per year.
We are looking for a dynamic and enthusiastic person to join us in our Devon Community Equipment Service Centre as a Community Health and Engagement Officer (CHEO). As a healthcare equipment provider, Millbrook Healthcare works in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment. We also carry out minor adaptations such as the installation of handrails and grab rails within the home which can make a significant impact in giving people the confidence to live more independently.
The CHEO role offers an exciting and unique opportunity that will involve engaging with a variety of stakeholders (including GP Surgeries, Charities, Care Homes and other individuals and organisations) to understand, shape and ultimately improve our service, ensuring customers are at the forefront of service delivery and decision making. You will be pivotal in driving integration and collaboration of the service forward whilst looking at shared understanding of priorities, pathways and supporting joint working initiatives.
You will be:
- Creating and implementing structures to manage key stakeholder relationships
- Designing and leading customer and stakeholder forums
- Coordinating and delivering feedback from stakeholders and customers, which may be obtained in a variety of formats and at different times
- Creating actionable insights into the needs and views on how the service can be improved
Do you have:
- Experience in designing and leading customer forums?
- A genuine interest in developing links in the local community?
- Demonstrable experience of working with multiple stakeholders?
- Evidence of engaging groups of potentially hard to reach customers in a business?
- Great experience in influencing and even better communication skills?
The successful candidate will benefit from an in-depth induction programme into our business. However, a genuine interest in developing links with the local community, the ability to build strong working relationships and be driven by success with a customer focus and analytical flair along with demonstrable experience of developing and obtaining buy-in and embedding customer service strategies, processes and practices in a similar role will set you on the right path.
What can we offer you?
- Up to £32,000 depending on experience
- Monday – Friday 08.30 -17.00 (40 hours a week)
- Opportunities to network with internal and external stakeholders
- Up to 33 days holiday (including bank holidays) plus optional 5 unpaid days
- Company Pension Scheme
- Life Assurance
- A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets
Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore we are open to supporting flexible working requests such as part-time working, job shares and flexible hours wherever possible, to support our colleagues' lifestyle differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.
Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard-working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
- Care and respect for our colleagues and service users
- Accountable and proud
- Ready to learn and grow
- Enhance our service users’ lives
- Socially responsible, ethical and transparent
This role is working in a regulated activity and may be subject to a standard DBS disclosure and Social Media Screening. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Community Health and Engagement Officer (CHEO) in Exeter employer: Millbrook Healthcare
Millbrook Healthcare is an exceptional employer located in Devon, offering a supportive and inclusive work environment for the Community Health and Engagement Officer role. With a strong focus on employee growth, flexible working arrangements, and a commitment to community engagement, we provide our staff with the tools and opportunities to thrive while making a meaningful impact in people's lives. Our generous benefits package, including up to 33 days of holiday and a rewards scheme, reflects our dedication to the well-being of our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Community Health and Engagement Officer (CHEO) in Exeter
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Millbrook Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Millbrook Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Millbrook Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Community Health and Engagement Officer (CHEO) in Exeter
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Millbrook Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Millbrook Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Millbrook Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Millbrook Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Millbrook Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Millbrook Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
